General Manager

Who We Are

Experienced restaurant operators with locations in Manhattan are partnering with a local family of entrepreneurs to build, from scratch, a brand-new destination restaurant with a state-of-the-art kitchen in the heart of the Hudson Valley, located in a prime and historic part of Pawling.

Who We’re Looking For

We are looking for an experienced restaurant professional to join our opening team as Restaurant General Manager. The right person for this job has a passion for hospitality and service, is looking for a new and exciting opportunity outside of NYC, and is up for the challenge of delivering an incredible experience for those visiting from near and far. If this sounds exciting to you, we’d love to talk!

Responsibilities and Expectations

• Oversight of all aspects of front-of-house service and overall operations

• Help us in cultivating a culture of high level hospitality for both our guests and our team

• Maintain excellence and cleanliness of the dining room

• Provide support to all service staff and actively participate in the cycle of service as needed.

• Ensure Payroll process is completed accurately, on time and according to business/accounting procedures.

• Ensure DOL/Health Department compliance as it pertains to the operation.

• Provide feedback and guidance with excellence and hospitality in mind to our team

• Consistently looks for internal and external opportunities to build team

• Uphold and continually improve service standards and customer experience

• Hire, train, manage and schedule FOH team

• Manage guest relations, reservations, and databases

• Lead daily restaurant pre-service and floor team preparations

• Provide detailed daily managerial and service reports to ownership

• Implement company disciplinary measures as appropriate to staff circumstances

• Collaborate with ownership on development of catering and buyout opportunities

• Collaborate with finance team and ownership on business administration functions and analysis of the financial health of the business (i.e. ordering, invoice approval, vendor payments, cash drops, P&L review, etc.)

• Ensure Reservation Systems are properly setup and running at all times

• All Maintenance issues reported and handled in timely manner

• Ensure all food & beverage menu items are presented consistently, accurately, and with integrity

• Ensure proper pars and inventory management systems are in place, keep active/running total/par

Required Experience

• A good attitude!

• 2-4 years dining room experience in a hospitality management position

• Excellent food and beverage knowledge

• Strong passion for and skill in hospitality and service

• Excellent verbal & written communication

• Ability and willingness to learn

• Proficiency in Microsoft Office applications (Excel, Word, Outlook etc.)

Compensation

• Annual salary of $85,000 dependent on experience

• Paid Time Off

• Health Insurance available after 3 months

• Paid Family Leave

• Relocation assistance

• 50% dining discount

• 401(k) plan to help you invest in your future

• Opportunities for performance-based bonuses after 6 months