BILINGUAL Claims Representative TX

CornerStone Staffing is hiring a BILINGUAL Claims Representative for a client in Irving (75039).Apply Online TODAY!!!TEMP TO HIRE!REQUIREMENTS : Bilingual in English and Spanish ~ 90% of the communication will be in Spanish1 years of customer service or call center experience1 year auto insurance claims preferredHigh School Diploma or GEDIf Interested : Apply Online @www.cornerstonestaffing.comSelect Arlington OfficeEMAIL : jamies@cornerstonestaffing.com with your name and add BICLAIM to subject lineMention Job #149214 In Your CommunicationOverall ResponsibilityResponsible for answering customer calls regarding insurance-related questions including claim status and basic claims information, knowledge of commonly used concepts, practices and procedures within the insurance fieldLocation : Irving, TX (75039)2 weeks of training on-site then transitions to hybrid rolePay : $17 / hourSchedule : MUST be flexible to work Monday-Friday, 8AM-5PMHYBRIDIn Office ~ Monday & WednesdayWFH ~ Tuesday, Thursday & FridayResponsibilities : Responding to body shop questions regarding estimates.Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and valuesIdentifying accounts that require upper management reviewDisplays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in the decision-making process; Makes timely decisions.Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.Investigates and evaluates moderately complex physical damage to claims.Evaluates repair shop and independent appraiser estimates to determine accuracyEvaluates vehicle values and repair costs to establish repair ability versus total lossCalculate ACV and obtain salvage quotes on all total loss claimsReceive and review vehicle photos to assess loss related damages.Identifies and resolve problems in a timely mannerManages difficult or emotional customer situation; Responds promptly to customer needsTo Apply For This Job : www.cornerstonestaffing.comSelect Arlington OfficeClick the Apply Online ButtonIf you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.After completing the online application, for immediate consideration, you will need to email your resume tojamies@cornerstonestaffing.com to schedule a phone interview.For immediate consideration, apply to this posting & a recruiter will reach out to you to schedule a phone interview.

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Salary : $17