What are the responsibilities and job description for the Collections Representative (I) position at CornerStone Staffing?
Cornerstone Staffing is hiring a professional, detail-oriented Collections Agent for an exciting opportunity in Whiteville, NC. If you're looking to advance your career in the collections industry, apply today!
Job Title: Collections Representative
Location: Whiteville, NC
Pay: $15.00/hour
Schedule: Flexible to work 7 days a week| 7 am - 9 pm| OT required.
Key Responsibilities:
- Manage delinquent accounts in a timely and professional manner, adhering to company guidelines
- Negotiate payment plans based on clients' financial situations
- Document all collection activities accurately within the system
- Collaborate with the collections supervisor to ensure accounts are managed correctly and according to company standards
Qualifications:
- At least 3 years of customer service experience (required)
- No time off allowed during the first 90 days (required)
- Call center experience is strongly preferred
- Bilingual skills are a plus
- Excellent communication, decision-making, and time management skills
- Proficient in Microsoft Office and able to work well in a team
If you're ready to take the next step in your career, apply online today!
Job Types: Full-time, Contract
Pay: From $15.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience:
- Call center: 3 years (Required)
- Customer service: 3 years (Required)
Ability to Commute:
- Whiteville, NC (Required)
Work Location: In person
Salary : $15
