Collections Specialist in Tempe

CornerStone Staffing is currently recruiting for Collections Specialist for a large Bank in the US.

Job Title: Collections Specialist

Pay: $19/hr

Location: Tempe, AZ | Work From Home (WFH) after 2 months of onsite training

Schedule: 6:00am - 10:00pm (8hr shift with mandatory OT at the end of the month)

*2 years of Collections experience is REQUIRED - this needs to be reflected on your resume*

Job Description

The Collections Specialist will be responsible for collecting and following up on delinquent auto loan accounts. This role combines a high-volume dialer-driven environment with manual collection efforts to ensure account resolution.

Duties:

• Maintain positive customer relations with borrowers while effectively solving problems.
• Provide exceptional customer interactions that drive results.
• Identify, evaluate, and resolve reasons for account delinquency.
• Negotiate account resolutions to minimize delinquencies.
• Meet or exceed company performance and productivity standards.
• Conduct skip tracing as needed.
• Take ownership of assigned accounts and ensure delinquency rates are reduced.

Ideal Candidate:

• 2 years of Collections experience (must be detailed on the resume).
• A genuine passion for exceeding goals and achieving results.
• Eagerness to earn additional income through overtime opportunities.

Requirements:

• High School Diploma or equivalent (GED).
• Ability to pass a criminal background check and drug screening.
• 2 verifiable employment references.

This position offers a fast-paced, results-driven environment with opportunities for growth and earning potential!

Salary : $19