What are the responsibilities and job description for the Contact Center Specialist - Hiring Immediately! position at CornerStone Staffing?
CornerStone Staffing has partnered with a customer that is a Major Hospital in the DFW area hiring Contact Center Specialists. If you have 2 years of call center experience along with stable work history then we want to talk to you!!
Job Title : Contact Center Specialist
Location : Dallas, TX
Pay : $17.50 / hr
Schedule : Monday - Friday, 7 : 00am to 7 : 00pm (8 hour shifts)
Job Description :
Responsible for professionally answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, and troubleshoot problems .
Requirements :
Must have 2 year call center experience
Proof of flu vaccination is required for this specific job opportunity
Facility is tobacco-free, must be a non-smoker for this specific job
Must have a sta ble work history - no job hoppers
Healthcare experience is preferred
Excellent and written communication skills resulting in positive communication
Extreme attention to detail and the ability to prioritize activities
Experience with using healthcare web-based applications - ability to work in a paperless environment
Ability to work collaboratively with others
High school diploma or GED required
Application Process Includes :
Skills Testing
Drug testing
Background check
Salary : $18