What are the responsibilities and job description for the Customer Service Rep position at CornerStone Staffing?
CornerStone Staffing is seeking Customer Service Rep with a great team work ethic and with experience in fast paced environment. If you have this experience we have the right job for you!
Job ID:150061
Location: Louisville, KY 40219
Pay: $17
Schedule: Mon – Fri 8a-5p (potential for Hybrid, once out of training and meeting metrics)
Job Description:
- Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers
- Provide appropriate customer service and an effortless experience to the caller
- Provide accurate information to the caller
- Process refills and schedule shipments for patients or providers
- Resolve the callers’ needs
- Provide appropriate follow-up and next steps for caller
- Follow Company policies and procedures
- Ability to work a flexible work schedule
Skills and Qualifications:
- Pharmacy Board Technician Registration required within the first 30 days of employment.
- Previous call center experience
- Previous healthcare experience
- Excellent interpersonal communication skills
- Strong problem-solving skills
- Proficient with Microsoft Office
- Able to type 35 wpm or greater
#FW123
Salary : $17
