What are the responsibilities and job description for the Wholesale Administrator - Fort Worth position at CornerStone Staffing?
CornerStone Staffing is currently recruiting a Wholesale Administrative Assistant for a long term opportunity with a premier auto finance company in the North Fort Worth area. This is an excellent opportunity to "get your foot in the door" with a reputable company that offers amazing perks and benefits.
Title : Wholesale Operations Administrator
Pay : $20.00 - $24.00 / hr
Schedule : Monday - Friday 8-5
Offers a hybrid work schedule - 4 days onsite & 1 day remote
Job Summary : To ensure facilitation of the daily wholesale functions for the Credit Operations Department. This position will work in collaboration with team members of the Dealer Credit Department with a primary focus of providing superior customer service.
List of Tasks / Responsibilities
Provide customer service support to dealers, manufacturers, Dealer Credit, and other departments in regards to wholesale accounts and dealer loans.
Respond to inquiries, research and resolve discrepancies, etc.
Process new business daily.
Log in and review requests for completion, accuracy, and ensure request falls within approved guidelines.
Value used vehicles or equipment using retail value guides or NADA online and search the internet when needed to determine value of specialized units or equipment.
Initiate funding (check, wire, or EFT) to appropriate party and follow up to ensure completion.
Accurately input new business into appropriate wholesale system.
Inform Accounting of any possible out of balance situations.
Correctly identify incoming wholesale and dealer loan payments received via check, wire, & ACH. Prepare checks by appropriate zone and g / l for handoff to Cash Mgmt or ART for deposit.
Accurately post payments in Wholesale and CapLoan systems.
Inform Accounting of any possible out of balance situations.
Review daily wholesale processing reports.
Compare new business and incoming payment amounts against previous day s transactions. Research and resolve any discrepancies
Research and resolve credit balance and small unit balances. Refund credits to and collect small balances from appropriate parties
Research and resolve unmatched cash (suspense).
Review duplicate financing report to determine who should payoff their line / account.
Contact the appropriate party to collect the payoff.
Notify Dealer Credit of any problems or potential dealer trouble situations.
Monitor insurance for wholesale accounts and dealer loans.
Collect updated binders as existing ones expire.
Review binders upon receipt to verify appropriate coverage, deductible, etc. based on loan type.
Track and collect MSO s or titles for designated accounts. / Review MSO s and titles for proper names, reassignment, and lien information. / Release MSO s and titles in a timely manner upon full payoff.
Skills / Experience :
2 years of Customer Service experience
1 year of Payment Posting and / or Payment Processing experience
Prefer experience with wholesale or auto auctions
Experience in Auto Finance is HIGHLY preferred
Experience with MS Word and Excel is REQUIRED
Quick Problem Solving Ability
Organizational skills
Attention to detail
Minimum HS Diploma / GED - Must be verifiable
Salary : $20 - $24
