Financial Operations Support

Job Summary:

Cornerstone Systems is seeking a dedicated Financial Operations Support professional to join our Finance Department at our Corporate Headquarters in Memphis, TN. This role focuses on a variety of billing, invoicing, and post-shipment support activities for the Memphis Intermodal Operations team. The primary objective is to ensure accurate financial processes that support positive customer relationships, financial stability, and operational efficiency. This description outlines the general duties and qualifications required but is not exhaustive of all responsibilities or expectations.

Primary Duties and Responsibilities:

• Billing Accuracy: Ensure precise billing processes to maintain positive customer relationships, financial stability, and avoid disputes.
• Post-Shipment Invoicing: Review completed shipments and terminated equipment to ensure all accounts payable (AP) and accounts receivable (AR) are set up correctly, and invoices are released in a timely manner.
• Charge Reconciliation: Reconcile shipment charges, submit disputes as needed, and communicate findings to the team regarding shipment profitability.
• Invoice Release: Manage post-shipment activities for all teams and ensure invoices are released in accordance with customer requirements.
• Carrier Deduction Submissions: Assist in submitting carrier deductions for negligence and approve carrier accessorial charges.
• Customer Dispute Audits: Audit and resolve customer billing disputes efficiently and accurately.
• Team Collaboration: Provide insights and recommendations to the team regarding profitability issues or process improvements.
• Core Values: Uphold Cornerstone’s Core Values of Integrity, Honesty, Respect, Loyalty, and a commitment to continuous improvement.
• Attendance: Maintain regular and reliable attendance to support the team effectively.
• Perform other duties as assigned by supervisor or manager.

Minimum Knowledge, Skills, and Abilities Required:

• Education: Associate’s Degree in a related field preferred but not required.
• Experience:
  • 2 years of related work experience preferred.
  • Experience in Transportation, Logistics, or Finance industries is a plus.
  • Cost management experience with a "dollars and cents" mindset is preferred.
• Skills:
  • Strong time management skills with a sense of urgency.
  • Ability to work independently or in a team environment.
  • Effective oral and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Proficiency in Microsoft Office Suite.
• Other: Ability to interpret and apply customer contracts to payables and receivables.

Join our team and contribute to Cornerstone Systems’ continued growth and commitment to excellence!