What are the responsibilities and job description for the Technical Writer - Technology Documentation & Process Improvement position at CornerStone Technology Talent Services?
Technical Writer III – Technology Documentation & Process Improvement
Location: Austin, TX (Onsite Only)
About CornerStone Technology Talent Services (TTS):
CornerStone TTS is a woman-owned IT staffing firm based in Dallas-Fort Worth, delivering high-impact technical professionals to complex technology initiatives. We support enterprise clients and government agencies with contract, contract-to-hire, and direct hire placements across the U.S. Our team is deeply experienced in IT services and committed to placing proven professionals into environments where they can make an immediate difference.
Opportunity Overview:
We are seeking two experienced Technical Writers to support an enterprise-level project team in the development and delivery of business-critical documentation. The focus is on improving clarity, compliance, and accessibility of content related to IT applications, operational procedures, and regulatory materials. This position supports a highly visible program that requires detailed documentation to align with legal, policy, and technical requirements.
Key Responsibilities:
- Develop, revise, and maintain a wide range of technical documentation, including user manuals, technical guides, operational procedures, and process documentation
- Interpret complex business rules, policies, regulations, and IT application behavior to create usable reference materials
- Translate technical language into clear, concise information tailored for both technical and non-technical stakeholders
- Partner with business analysts, developers, program managers, and SMEs to gather source material
- Use Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Project) to create visual process flows and professional-level documentation
- Participate in documentation planning, peer review, and final production for all deliverables
- Support the communication of changes in business processes, application workflows, and compliance expectations
Required Skills and Qualifications:
- Minimum of 8 years of experience as a technical writer in enterprise IT environments
- Strong understanding of business analysis and process improvement methodologies
- Experience evaluating and documenting complex IT systems and workflows
- Ability to interpret and write about laws, policies, and regulatory standards
- Demonstrated skill in gathering, analyzing, and synthesizing information from diverse sources
- Proficiency in Microsoft Office Suite, including Visio and Project
- Strong communication and interpersonal skills; ability to collaborate effectively with a variety of teams
- Proven track record in organizing work, meeting deadlines, and producing accurate, high-quality content
- Ability to read cursive handwriting (as required for referencing legacy records or handwritten notes)
What We Offer:
CornerStone TTS provides access to challenging, mission-critical projects and an experienced support team to guide your engagement. We are deeply embedded in the IT and government staffing space and work to match professionals with the right opportunity at the right time.
If you’re a detail-oriented technical writer with a background in IT documentation and a passion for clarity and accuracy, we want to hear from you.
*Only qualified applicants will be contacted.
*No C2C, C2H or subcontractors for this role.
Salary : $50 - $60
