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Assistant Director of Residence Life

Cornerstone University
Grand Rapids, MI Full Time
POSTED ON 4/25/2025
AVAILABLE BEFORE 6/25/2025

The Assistant Director-Residence Life is a full-time, salaried, live-on role that contributes to Cornerstone University’s (CU) thriving community by providing excellent assistant oversight of residential life and leadership and direction to some of CU’s residential life professional staff. The Assistant Director plays a key role in housing coordination as well as the discipleship and formation of staff and students housed in CU’s residential facilities. The Assistant Director helps supervise the training, development and formation of the Assistant Resident Directors, Resident Assistants and student teams. As part of the Spiritual Formation and Christian Community professional staff, this individual will act as a minister of the Gospel as he or she integrates a biblical worldview into the responsibilities of this role. The core of Cornerstone University is defined and driven by its Christ-centered mission and Biblical confession.

REPORTS TO: Director of Residence Life & Student Conduct

LOCATION: Grand Rapids, Michigan

DUTIES AND RESPONSIBILITIES

Oversee traditional undergraduate student housing:

  • Live-on housing is expected and provided for this role
  • Partnership with Enrollment team for housing assignments and marketing
  • Facilitate returning student housing applications and placements
  • Maintain housing database and records
  • Oversee housing and meal plan changes and housing requirements
  • Serve as the contact point for housing exemption requests (scholarship requirement and general housing policy)
  • Facilitate maintenance requests in partnership with Facilities and Physical Plant and Advise Campus Services regarding short-term maintenance and facility needs
  • Coordinate non-traditional term housing assignments
  • Implement housing communication and the room assignment processes
  • Develop and implement best practices in relation to ADA requirements for campus housing in collaboration with student services
  • Implement housing and meal plan accommodations

Oversee University rental apartments and campus-provided housing:

  • Process applications and credit checks
  • Negotiate and maintain lease agreements
  • Perform tenant screenings
  • Coordinate University rental move-ins and move-outs
  • Complete apartment inventory/condition report prior to and upon completion of lease
  • Collect rent on a monthly basis and review accounts receivable report
  • Follow-up on delinquent payment responses
  • Facilitate maintenance requests in partnership with Facilities and Physical Plant
  • Maintain and update housing policies and housing handbooks

Administrative Duties:

  • Provide administrative support to SFCC leaders as needed
  • General office duties
  • Assist in overseeing SFCC student workers as needed
  • Participate in Residence Life events planning and coordination
  • Assist in managing office correspondence, especially that of Residence Life
  • Collect and analyze Cornerstone’s housing occupancy and projection trends
  • Assist Admissions with dorm access for tours
  • Manage the keys and Room Condition Inventories for dorms and rental apartments

Assist in Oversight of the Residence Life team:

  • Serve as an emergency contact for Residence Life and provide on-campus support as needed
  • Organize and help facilitate the hiring process for Residence Life and student staff
  • Help supervise and coordinate training of Resident Assistants in conjunction with the Director of Residence Life, the full-time Resident Directors and part-time Assistant Resident Directors
  • Assist the director to supervise, develop, and regularly evaluate the Assistant Resident Directors
  • Provide supervision of any Graduate Assistants and/or Resident Life student interns

Support facilitation of student conduct, care, and crisis response for CU’s traditional undergraduate students:

  • Foster and promote proactive relationships with students to set the tone for a positive engaging and thriving community that challenges student’s growth and formation
  • Work with Community Life, Campus Ministries, Admissions, Registrar, Student Disability Services, Human Resources and Administration, and Health Services to develop and implement best practices in compliance with relevant laws (such as, but not limited to FERPA, HIPAA, ADA, OCR, Title IX).
  • Co-coordinate the individualized care and support of students in crisis
  • Assist in providing accountability and support to ARDs for first-level conduct response
  • Proficiently navigate the conduct and care software program

All Cornerstone University employees will regularly interact with students in a variety of projects, activities, and settings. As such all employees are expected to serve as Christian leaders and mentors by effectively living a gospel-centered lifestyle, ministering and discipling through a biblical worldview.

Other duties may be assigned.

REQUIRED KNOWLEDGE, SKILLS and ABILITIES:

  • Bachelor’s degree required
  • Minimum of 2 years of proven experience in residence life or student services
  • Minimum of 1 (one) year of demonstrated experience in supervising and leading a staff team
  • At least one year of office administration experience demonstrating organizational skills, proactivity, and attention to detail
  • Proficiency in MS Office suite and capacity to quickly become proficient in addition software applications
  • Excellent communication skills (verbal and written) and capacity for customer service
  • Love for students and proven ability to relationally connect with them
  • Ability to multitask, produce accurate work in a timely manner and independently manage assigned projects
  • Proven discretion and capacity to maintain a high level of confidentiality

ESSENTIAL QUALIFICATIONS:

  • A personal relationship with Jesus Christ and an active Christian commitment.
  • A theology that supports the values and mission of Cornerstone University core commitments evidenced by an ability to affirm and sign the university’s doctrinal statement, “The Cornerstone Confession.”
  • Four other foundational pillars, along with the university’s mission and confession, form Cornerstone’s Core Commitments.
    • The Cornerstone Christian World View
    • The Cornerstone Academic Vision
    • The Cornerstone Beautiful Christian Community
    • The Marriage and Human Sexuality Position Statement

These core commitments convey who we are, what we believe and how we live and work together in community. Employees are expected to faithfully attend an evangelical and biblical church whose core beliefs and practices are consistent with Cornerstone’s confession and core commitments.

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