Satellite Office Clerk (In-Office)

Title: Satellite Office Clerk
Location: USA/Remote
Reports to: Billing Coordinator - Charges
FLSA Classification: Non-Exempt
Full-Time or Part-Time: Full-Time
Salary Range: $17 - $19
Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise.

Position Overview:

At the direction of the Billing Coordinator, the Satellite Office Clerk manages billing process support for client locations that are geographically separated from Coronis' main operations. This role oversees the daily administrative and operational tasks of an assigned office and ensures that charges are prepared and submitted to the Coronis office in a timely manner, adhering to established guidelines.

Key Responsibilities:

• Coordinate the billing process support at the satellite office.
• Prepare patient demographic and anesthesia records for scanning into the KAM billing system.
• Ensure that packets contain all required information prior to scanning into the online system.
• Reconcile charges daily, weekly, and monthly in line with charge reconciliation policies and procedures.
• Establish alternative procedures for charge capture in the event of system interruptions or staff absences.
• Manage on-site Information Request (IR) processes to gather missing or incomplete information for claims generation.
• Consult with department staff, facility staff, or anesthesiologists to gather missing information.
• Maintain necessary office supplies and manage inventory as needed.
• Maintain open communication with the Billing Coordinator and other relevant employees.
• Maintain good working relationships with ambulatory surgery center, client business office, and hospital staff.
• Answer patient and client phone calls in a professional manner.
• Perform other duties as assigned.

Qualifications:

• Minimum Education/Certifications/OTJ Experience:

  • High school diploma or equivalent required.
  • One (1) year of medical office experience preferred.

• Knowledge of subject matter:

  • Understanding of medical billing, accounts receivable, and accounts payable.
  • Knowledge of billing practices and procedures, coding, and HIPAA regulations.

• Skills:

  • Proficient in KAM billing system, Microsoft Word, and Excel.
  • Excellent communication, organizational, and time management skills.

• Abilities/Attributes:

  • Flexibility to assist in other accounts or areas as needed.
  • Assertiveness in recognizing problems and suggesting solutions.
  • Ability to meet minimum production and accuracy standards.
  • Ability to understand and interpret policies, regulations, and guidelines.
  • Ability to schedule time and assignments effectively and ensure document accuracy.

Additional Information:

• Physical requirements involve occasional lifting and movement, as necessary.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. Coronis Health is committed to creating a diverse and inclusive environment where all employees are treated fairly and with respect. We are an equal-opportunity employer, providing equal opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. We welcome and encourage applications from candidates of all backgrounds.