Application Support Analyst

What We Need  Corpay is currently looking to hire an Application Support Analyst within our Stored Value Solutions (SVS) division based in Louisville, Kentucky. In the role, the Application Support Analyst will resolve escalated incidents with new and legacy applications, collaborating with development teams when necessary to do so. Application Support Analysts further serve a critical role promoting to production new client configurations and programs from a certification environment, and set up both standard and some custom reporting for clients new. Buyatab, a subsidiary of Stored Value Solutions and Corpay, Inc., is not just about team lunches, fun company events or puppies in the office (although we have all 3!). A FinTech maverick and officially one of the most popular technology companies in BC, Buyatab is a leading supplier of advanced online gift card infrastructure, technology and marketing services for leading brands. Working with some of the world’s leading brands (including Four Seasons, Fairmont, Whole Foods Market, Lowes), we are recognized for our solution and design flexibility, focus on client brand standards, high-quality customer support, and fraud protection guarantee. As a result, our clients are positioned to grow their gift card business, enhance their brands, gain a competitive edge, and leverage the rapid growth in mobile device use and social media. How We Work    As an Application Support Analyst, you will be expected to out of our Louisville, KY office location. Corpay will set you up for success by providing:    Company-issued equipment Formal, hands-on training   Role Responsibilities  The responsibilities of the role will include:  Analyzing application systems and diagnosing issues with the development, modification and maintenance of those systems Planning, investigating and proposing systems and application solutions Preparing workflow for writing, testing and maintenance of computer programs Preparing program specifications and diagrams and develop coding logic Creating and updating user manuals and other documentation Proposing and documenting changes to existing programs Conducting training and presentations Supporting existing applications Night and weekend rotation required   Qualifications & Skills    Bachelor’s Degree or Professional Degree in Systems Engineering, Computer Science/Information Technology or equivalent 1-2 year’s work experience in a related field Hands-on experience in object-oriented language/frameworks, relational database management systems, web technologies, and/or other software application development platforms. Able to collaborate in a team environment Stay up to date with recent technological developments and application development best practices. Consults with user to identify current operating procedures and clarify program objectives. Excellent communication, design, and documentation skills are required. Familiarity with SQL A demonstrated ability to problem solve independently   Benefits & Perks  Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one  Optional company match RRSP program   Virtual fitness classes offered company-wide  Time-off including major holidays, vacation, sick, personal, & volunteer time  Discounted gym membership rate  Philanthropic support with both local and national organizations  Fun culture with company-wide contests and prizes    Equal Opportunity/Affirmative Action Employer  Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.  For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency      #LI-DR1 #CORPAY #INDTECH