Hotel Core Network Manager

Hotel Core Network Manager   What We Need Corpay is looking to hire a Hotel Core Network Manager within our CLC (Corpay Lodging) division. This position falls under our Lodging line of business and is located in Wichita, KS. In this role, you will be responsible for managing activities within the Core Network Team. This includes the assignment of appropriate resources to ensure 100% completion of assigned tasks in the group. The Hotel Network Team designs, implements, and manages the generic hotel lodging program for our diverse group of clients. The Core Network Manager should possess a strong understanding of company and management values, and ensure company standards and policies are met. The Hotel Core Network Manager should work ethically, truthfully, honestly, and respectfully with all co-workers. The Hotel Core Network Manager should set a leadership example by providing excellent customer service internally and externally, handling escalated client and/or hotel inquiries, and being dedicated to providing clients with dynamic communication and service. You will report directly to the Hotel Network VP and regularly collaborate with other teams and departments.   How We Work As a Hotel Core Network Manager, you will be expected to work in an office environment. Corpay will set you up for success by providing: Assigned workspace in Wichita, KS Company-issued equipment Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Scheduling, allocating workloads, training, counseling, establishing goals and benchmarks, monitoring progress versus established goals Building rapport with hotel contacts throughout management and franchise companies Acting as a Hotel Chain Liaison regarding hotel sourcing and contracting Internal reporting, client reporting, and ensuring pre-determined deadlines are met Providing input on each team member’s progress for performance evaluations Keeping management informed and involved in planned strategies Responding to customer lodging inquiries and needs (research, propose moves, communicate offers pending, etc.) Looking for opportunities to generate savings for CFG group clients Responsible for getting contracts back signed and updated in Talon Negotiating rates, tax exemptions, and contract terms with hotels Establishing strategies for error-free customer accounting and detail Working effectively with the team and creating a “friendly” working environment Ensuring staff is trained on CLC Policy and Procedures Working with a positive attitude and enthusiasm Showing a strong desire to work towards completed goals Ensuring duties are covered in scheduled and unscheduled absences Performing other duties as assigned  Qualifications & Skills Minimum two to three years of team lead, supervisory, and/or management experience in a business environment preferred Experience as a trainer preferred Travel and hospitality backgrounds preferred Superior verbal and written communication skills; excellent interpersonal skills A strong background in sales, purchasing, operations, and/or customer service College degree or equivalent experience preferred Strong self-motivation, proactive, and a self-starter Must have Microsoft Word and Excel skills (Google Docs/Sheets skills a plus) Strong ability to multi-task The need to be focused, detail-oriented, and self-motivated Ability to work well in a team environment Performance Standards Achieve Hotel Network coverage and savings goals, monthly and annually Complete project assignments as designated by the senior management team Adhere to all Corpay Lodging Procedures and Processes Ensure Hotel Network is meeting the client’s needs and handling all issues on time  Adhere to the schedule and Corpay Lodging attendance policy Manage time on and off the phone to provide real-time availability  Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes   Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency #LI-AG1 #INDOPS #Onsite