Manager, Enterprise Account Mgmt.

Manager, Enterprise Account Management – Corpay Payables Summary: Corpay is seeking a highly motivated and experienced Manager to lead and develop a team of 5-10 Account Managers, including some Enterprise Account Managers.  Corpay Payables is one of the fastest growing and important divisions of Corpay.  We provide companies with a smarter way to track, manage and pay their expenses. Our products eliminate manual and disjointed processes, and deliver digital payments with speed and controls that minimize risk (www.corpay.com). A/P Automation: Our solutions automate accounts payable functions to improve operational efficiency, enhance control and visibility, mitigate risks, and prevent fraud, allowing A/P to focus on more important tasks. Virtual Cards: Our customers can utilize enhanced payment security with virtual cards that have unique account numbers to allow payment only to approved vendors. Purchasing Cards: We help companies eliminate paper purchase orders, invoices, checks, and postage while giving approved purchasers an easier way to pay for services and supplies. About the Role: Corpay is seeking a highly motivated and experienced Manager to lead and develop a team of 5-10 Account Managers, including some Enterprise Account Managers. This role is primarily a leadership position, focusing on coaching, mentoring, and driving performance excellence within the team while ensuring high levels of client satisfaction, retention, and revenue growth.  In addition to leadership responsibilities this role will directly engage clients and Enterprise Clients.    As a key leader within Corpay Payables, this Manager will be responsible for fostering a culture of collaboration, accountability, and continuous improvement. This individual will provide strategic direction to the team, support their professional development, and ensure they are equipped to deliver best-in-class service to Corpay’s largest and most complex clients. Additionally, they will serve as a senior point of contact for enterprise clients, assisting in high-level issue resolution and strategic account management.   Success in this role requires strong leadership skills, a results-driven mindset, and the ability to navigate complex client needs while maintaining operational efficiency. This leader is a trusted leader, dedicated to empowering their team and driving long-term business growth for Corpay.   Responsibilities   Leadership & Team Development Lead, mentor, and develop a team of 5-10 Account Managers, ensuring they are equipped to provide exceptional client support. Set clear performance expectations and provide regular coaching, feedback, and guidance to drive individual and team success. Foster a culture of collaboration, accountability, and continuous improvement, ensuring a high level of engagement and morale within the team. Conduct team meetings, performance reviews, and one-on-one coaching sessions to address challenges, share best practices, and support career growth. Monitor key performance metrics for the team, analyze trends, and implement action plans to drive improvements in client satisfaction and operational excellence. Serve as a senior escalation point for complex client issues, providing guidance and leadership in issue resolution. Support career development initiatives, identifying training opportunities and growth paths for team members.   Strategic Client Engagement & Retention Oversee client engagement strategies, ensuring Account Managers proactively strengthen relationships with enterprise clients. Ensure the team delivers proactive, high-touch service that makes clients feel valued and appreciated, creating value beyond Corpay’s products and services. Support strategic client relationship management efforts, including participation in high-value client meetings, business reviews, and retention initiatives Develop strategies to improve client retention, enhance program utilization, and drive increased spend across key accounts. Act as a thought leader and trusted advisor to clients, helping them maximize the benefits of Corpay’s solutions.   Operational & Financial Decision-Making Drive operational efficiency within the team by ensuring adherence to best practices and continuous process improvements. Make informed decisions on account strategies, account assignment to team members, and escalations, balancing service excellence with business profitability. Provide oversight on financial concessions alligned to company polices, ensuring any approvals align with client value and long-term strategic objectives. Collaborate with internal teams (operations, IT, compliance, and product teams) to align team initiatives with company goals.   Revenue Growth & Spend Optimization Establish and drive revenue growth strategies for the team, ensuring they are proactively identifying opportunities to expand client spend. Support Account Managers in executing strategic account reviews and targeted recommendations to increase transaction volume. Partner with Relationship Managers and sales teams to identify cross-selling and expansion opportunities within existing client portfolios. Implement incentive and motivation strategies that encourage team members to meet and exceed revenue growth targets.   Business Reviews, Training & Education Lead team training initiatives, ensuring all Account Managers are well-versed in Corpay’s products, industry trends, and best practices. Support new team member onboarding, ensuring smooth transitions into their roles. Conduct client-facing training sessions as needed, ensuring enterprise clients fully understand and utilize Corpay’s platform. Assist in the training and development of emerging leaders within the team, building a strong leadership pipeline.   Issue Resolution & Troubleshooting Provide high-level leadership in diagnosing and resolving client servicing issues, ensuring seamless coordination between internal departments. Support the team in identifying whether issues stem from system functionality, training gaps, or account configuration. Ensure escalated client concerns are handled promptly, mitigating risk and maintaining strong client relationships.   Cross-Functional Collaboration & Special Projects Act as a key liaison between the team and internal departments, ensuring a unified approach to client servicing and program execution. Lead special projects focused on improving team performance, client engagement, and revenue growth. Collaborate with senior leadership to influence and drive strategic initiatives aligned with business objectives.   Personal Characteristics & Traits Strong Leader & Coach: Passionate about talent development, providing clear direction, and inspiring teams to achieve their goals.   Customer-Centric Mindset: Dedicated to ensuring an outstanding client experience through proactive leadership and strategic oversight.   Strategic & Analytical Thinker: Ability to evaluate performance data, identify trends, and implement strategies that drive growth and efficiency.   Effective Communicator: Strong verbal and written communication skills, capable of articulating insights to both clients and internal stakeholders.   Results-Driven & Goal-Oriented: Focused on achieving measurable outcomes, including client satisfaction, revenue growth, and operational improvements.   Collaborative & Team-Oriented: Works effectively with cross-functional teams to enhance client experience and streamline service delivery.   High Level of Integrity & Professionalism: Maintains ethical standards, confidentiality, and a professional demeanor in all interactions.   Curiosity & Continuous Learner: Actively seeks to improve knowledge in industry trends, payment technologies, and leadership best practices About the Company: Corpay, Inc. (NYSE: CPAY) is a leading global provider of business payment solutions. We help companies of all sizes control, simplify and secure payment of various domestic and cross-border payables using specialized payment products. We serve businesses, partners, merchants, consumers and payment networks in North America, Latin America, Europe, and Asia Pacific. $2.8B Annual Revenue…19% YoY growth $1.1B Free Cash Flow 100 Countries…with US, UK, Brazil contributing 85% of revenues 9,700 Employees (as of December 31, 2021) Our payment solutions provide our customers with a payment method designed to be superior to and more robust and effective than what they use currently, whether they use a competitor’s product or another alternative method such as cash or check.  We group our payment solutions into five primary categories: Fuel, Lodging, Tolls, Corporate Payments and Gift.  Each category is unique in its focus, customer base and target markets, but they also share a number of characteristics:  customers are primarily businesses, have recurring revenue models, have specialized networks which create barriers to entry, have high margins, and have similar selling systems. CORPAY enjoys global recognition including: Forbes Global Growth Champion – CORPAY is one of the 250 fastest growing companies in the world as determined by Forbes and Statista Forbes World’s Most Innovative Companies – CORPAY has made this prestigious list of leading innovative companies 4 years in a row! S&P 500 – In 2018, CORPAY joined the S&P stock index comprised of the 500 leading US stocks based on market cap (company value) Our Vision Despite many advances in our industry, the majority of business payments are still made with outdated and inferior payment methods, such as checks and cash.  We envision a business world where every purchase is controlled, every payment is digital, and every payment-related decision is well-informed.  In this future paperless state, payments will require little to no time to manage, leaving companies with more time for what matters most: activities that grow their businesses. Our Mission CORPAY’s mission is to provide businesses with a better way to pay, by replacing outdated payment methods such as checks and cash, and displacing the incumbent providers of those methods.  Through the digitalization of payments, we create and support robust ecosystems which benefit all participating constituents: payment-making customers, payment-accepting merchants, tax-collecting governments, and CORPAY. Our Strategy CORPAY is a growth company, and we employ a simple three-prong strategy for growing our business: More Customers.  We invest more than $200 million per year in sales and marketing, predominately focused on new customer acquisition.  We continue to scale existing sales channels and headcount, enable our sales people with demand generation and other tools, and launch new distribution channels both internally and through partners such as ERP software providers, telematics companies, and banks.  We will also grow our customer base inorganically through acquisitions. More Spend.  We seek to leverage our existing customer relationships and capture greater share of their business payment expenditures.  As such, we have developed various “beyond” initiatives, where we extend the utility of an existing payment product without degrading the core value proposition of the original product.  As such, a customer can “buy more stuff” without sacrificing the controls and reporting which attracted the customer to our product to begin with.  For example: Our Fuel card customers can enable their cards to allow non-fuel purchases relevant to their business, like allowing a painting crew to buy supplies at a home improvement store, so they can finish the paint job. Our Toll tag customers can use their in-vehicle RFID tags to make other “on the go” purchases like parking, fuel and fast-food. For our customers, these product extensions reduce payment friction, saving them time and operational headaches. For CORPAY, these product extensions can increase our share of wallet with existing customers and can increase our products’ appeal and applicability to previously-unserved customer segments (e.g., non-toll urban dwellers).  We also create new product offerings, developed internally or in conjunction with partners, to cross-sell to our existing customer base. More Geographies.  We continue to seek attractive entry opportunities in major international markets, which we intend to pursue through acquisitions and partnerships. Our Commitment to Diversity, Equality, Inclusion, Belonging Together we can foster true belonging.  We know different ideas, perspectives and backgrounds lead to better innovation and results.  We are therefore committed to building and nurturing a culture of diversity, inclusion, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations; Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person’s unique perspectives and individual contributions. Embracing diversity enables our people to “make the difference” at CORPAY.   Our Values CORPAY’s culture reflects our history of fast growth and our continued drive for results.  Our entrepreneurial spirit remains strong across our global workforce, and we reinforce these principles in our five core values: Innovation: Figure out a better way Execution: Get it done quickly Integrity: Do the right thing People: We make the difference Collaboration: Accomplish more together These values guide all of our employees and are infused in all aspects of our Company.  We are, as a team, united through these shared values and our mission to provide “a better way to pay.” Our values foster an inclusive culture through the expectation that all employees will treat each other with respect and appreciate the diversity of identities, thoughts, backgrounds and styles.  Our commitment to fostering an inclusive culture has never been more essential than in this moment of national reflection.  We must always celebrate the diversity of our company and our communities. We strongly believe that the quality and diversity of our workforce provide CORPAY with a competitive advantage, and that our problem-solving and solution-building efforts are greatly enhanced when we harness the collective thinking of a diverse group of people with unique experiences and perspectives.

Salary : $3 - $200