What are the responsibilities and job description for the Relationship Manager position at Corpay?
Relationship Manager
What We Need
Corpay is currently looking to hire a Relationship Manager within our Corpay division. This position falls under our Corpay Payables line of business and is located in Brentwood,TN. In this role, you will be responsible for the overall management of a book of assigned accounts based in regional states, focused on our Corporate Payment credit and debit products. The Relationship Manager is accountable for the maintenance, growth and increased profitability of existing business, the cross selling of new business, renewals and the strategic direction of assigned accounts. You will report directly to Harold Harr and regularly collaborate with multiple teams including Account Management, Credit, and Sales.
How We Work
As a Relationship Manager Corpay will set you up for success by providing:
Assigned workspace in home office
Company-issued equipment
Formal, hands-on training
Role Responsibilities
Establishing and maintaining strong relationships with all levels and key personnel within the client’s companies; ensure Corpay has senior management contacts
Demonstrating, marketing and technical expertise through: Client assessment of approach, resources, and contacts as needed to complete RFP's and ensure clients are satisfied with Corpay products and services
Coordinating and influence superior customer service delivery by developing and maintaining strong intercompany relationships.
Liaising with internal departments using superior communication skills to ensure the assigned client’s needs are satisfied by raising and resolving areas of concern and ensuring all are aware of changes within clients.
Developing and monitoring client financial performance including renewal planning, negotiation and profitability levels
leading Quarterly Business reviews, best practices, industry information and new business at client site visits
Providing feedback to management on market trends as represented by our clients
Maintaining a high level of FinTech and payment processing knowledge as well as client’s industry
Growing existing programs by understanding existing procedures and uncover where efficiencies can be made
Creating and maintain a collaborative team of internal & external stakeholders to drive customer spend (Account Management, Sales, Finance, Accounts Payable, implementation, project management and IT teams
Qualifications & Skills
[FinTech and payment processing experience dealing with clients directly.
Confident, self-motivated individual with 10 client management or sales experience handling complex clients maintaining positive relationships
Strategic thinker and ability to understand various client’s businesses, technology and financials
Strong data analytics experience with data analysis; ability to diagnose, strategize growth of existing portfolio
An excellent communicator with good presentation skills with proven track record of establishing & maintaining relationships at C level
A team player with superior organization and multi-tasking skills that can define, structure and prioritize work and influence internal stakeholders and most of all, the desire to learn and succeed.
Enjoys a fast-paced, entrepreneurial environment and processes strong negotiation skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and Salesforce.com
Bachelor’s degree or equivalent experience
Willingness to travel as required up to 20
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.
#LI-CH1