Operations Manager

Job Summary:

Location Managers are senior executives with P&L responsibility for their location. Location Managers primary focus is to drive revenue to meet goals and quotas. Location Managers report to the Regional General Manager and collaborate with other Location Managers to share resources and technical services. Location Managers are tasked with overseeing daily business activities, improving overall business functions, training heads of departments, managing budgets, developing strategic plans, creating policies, and communicating business goals.

Duties and Responsibilities:

General Management: Ensures coordination between all departments within the location (Sales, Administration, Technical Services, Project Management, Production, and Client Services) to profitably provide an exceptional client experience.

Operational Oversight and Authority: Ensures that all project and service activities are managed in accordance with our client's established processes and policies. Intercedes with active involvement to manage and resolve client issues requiring a senior executive.

Employee Management: Regularly evaluates the skills, abilities, and performance of location staff members and ensures that necessary training and recruitment occur to meet the staffing, and skill demands of the district.

Ensures the frequent assessment of technical services needs and capacities within the location so as to make the location a positive contributor to the Company’s Shared Technical Resources system.

Planning & Budgeting: Creates regular plans and forecasts for business activity and financial performance.

Facility Management: Ensures that company property and facilities assigned to the location are managed and maintained to support the location’s operational levels.

Location Managers are responsible for turning sales pipeline and backlog into revenue through the efficient installation and service of sold jobs. Regional Sales Managers are responsible for supervising the sales team for the region and location. Location Managers and RSMs work together to ensure client satisfaction and net profit goals are achieved.

Knowledge/Skills/Abilities:

Must have a minimum of five years of experience managing project-oriented businesses like electronic system integration, construction, or engineering.

Comprehension of construction contracts including fee basis (fixed fee, time & materials, etc.), billing mechanics, and operational requirements

Comfortable resolving conflicts between clients, partners, and internal stakeholders

Demonstrated skill in leading teams in a multi-faceted, fast-paced environment

Strong management and organizational skills

Strong communications and interpersonal skills

Advanced computer skills

Basic abilities in financial analysis and planning, including budget development and income statement review

Qualifications:

• High school diploma or equivalent
• Technical aptitude and attention to detail are paramount
• Flexibility to meet customer demands outside of normal working hours

Physical Requirements:

• Prolonged periods of standing or sitting may be required
• Ability to work in varying environmental conditions, including exposure to hot and cold temperatures

Additional Information

Our client offers competitive salaries, bonuses, medical/dental/vision insurance, prescription drug coverage, health savings account, flexible spending accounts, 401(k) plan, PTO and holiday pay.

A job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All candidate information will be kept confidential according to EEO guidelines.