What are the responsibilities and job description for the Director of Operations position at Corporate Hospitality Service?
JOB DESCRIPTION
DIRECTOR OF OPERATIONS
Reports To: VP of Operations
Job Type: Full Time
Hours Per Week: 40 hours
GENERAL DESCRIPTION
We are seeking an initiative-taking and experienced Director of Operations to oversee the operations of multiple camp facilities across the West Texas and New Mexico markets. The Director of Operations will be responsible for managing all aspects of the camps, including financial performance, strategic planning, sales, and staff supervision. The ideal candidate will bring strong business acumen, strategic thinking, and a proven ability to manage and grow multi-site operations.
RESPONSIBILITIES AND DUTIES
- Preserve the Company’s Core Values
- Ensure staff adherence to company policies and procedures, addressing violations through disciplinary measures when necessary.
- Provide the highest level of customer service to on-site staff, clients, and vendors.
- Conduct regular property inspections to identify safety hazards, property damage, and required maintenance. Ensure timely follow-up on repairs to verify completion and compliance with safety and insurance standards.
- Develop and execute strategic plans to drive camp growth, meet revenue targets, and support organizational goals.
- Partner with various departments to coordinate activities, programs, and resource allocation relating to but not limited to facility maintenance, improvements, and renovations.
- Identify areas for operational enhancements and implement process improvements to increase efficiency and effectiveness.
- Prepare and present regional performance reports to senior management, providing actionable insights and recommendations.
- Frequent travel is required throughout West Texas and New Mexico.
- Mentor and develop employees, providing clear communication and training opportunities to build a capable and motivated team, ensuring smooth operations.
- Must be willing to work a hitch schedule (5 weeks on, 1 weeks off)
SKILLS
- Strong leadership skills to motivate and inspire teams across multiple locations.
- Proven ability to develop and implement strategies to achieve growth and operational excellence.
- Exceptional multitasking abilities to manage complex and competing priorities.
- Strong analytical skills to identify challenges and implement effective solutions for process improvement.
- Project management skills to oversee facility maintenance and improvements.
EXPERIENCE
- Hospitality Industry: Minimum 2 years (Required)
- 5-10 years in Property Management (Required).
- Proven experience managing operations across multiple locations simultaneously.
- Demonstrated self-management and organizational abilities.
- Leadership experience with a track record of driving team success.
- Proficiency in scheduling, resource allocation, and operational oversight.
- Bilingual (Preferred)
COMPENSATION AND BENEFITS (AFTER 90 DAYS)
- Dental Insurance
- Health insurance
- Vision Insurance
- PTO
- Quarterly Bonus
- Housing
- Free Meals
- After 1 year of dedicated service, the employer will provide comprehensive coverage for Allied medical expenses at no cost to the employee
