Office Manager and Customer Service

*Job Summary*

As our Office Manager and Customer Service Representative, you will be the first point of contact for customers, providing assistance and ensuring their inquiries are addressed promptly and professionally.

*Responsibilities*

- Manage customer inquiries via phone, email, or in-person

- Schedule appointments and manage calendars

- Assist with Fedex Shipments at our location

- Provide clerical support such as filing, data entry, and document preparation

- Decorate and Organize our front windows and front-end store

- Utilize office software and phone systems effectively

- Maintain accurate records

- Take Detailed Orders from Customers

- Help with minor billing and production needs like embroidery machines

- Ensure deadlines and met and product is going out on time

- Organize Inventory

Organize and orchestrate shop flow is probably equally as important as great customer service and front of store work.

*Qualifications*

- Excellent communication skills to interact with customers and team members

- Proficiency in calendar and schedule management

- Basic understanding of data entry and willingness to learn our software/systems

- Experience in clerical tasks and office procedures

- Familiarity with phone systems for handling customer calls

Bonus Appreciations:
- an eye for graphic design or fashion design,
- experience in adobe illustrator or Corel draw

We are flexibile with our hours. For a full time position, we are looking for Monday through Friday. We are open from 8:30 to 5:30 PM. We have wiggle room on either end so let us know and we can make your schedule work with ours to the best of our ability. Don't let scheduling stop you from applying. $15-20 per hour.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift

Work Location: In person

Salary : $15 - $20