Market Research Associate

About the Role:  

CI is looking for a talented and motivated Market Research Associate (RA) to join our Quantitative Research & Analytics team, which conducts consumer surveys and quantitative studies, and develops visualizations for research deliverables. The team also works with analysts across the company to help them integrate survey findings into their user experience-focused research.  

Surveys are critical in helping CI to understand how consumers are using various financial and health insurance plan products and services, as well as to identify digital trends in these industries. The RA’s chief responsibility will be to assist the Research Manager with managing surveys across multiple verticals from start to finish, including contributing to survey design, programming, communicating with fielding partners and overseeing the surveys during fielding. The RA will also have the opportunity to contribute to internal survey projects and collaborate with internal stakeholders to improve CI’s client deliverables.   

About Us: 

Corporate Insight (CI) is a research and consulting firm known for providing actionable competitive intelligence on the digital customer experience. CI publishes in-depth research on online/mobile banking, healthcare, investing, insurance, retirement, workplace benefits and emerging areas like fintech and automated investing. For over 30 years, we have helped firms improve the way they serve millions of customers by offering objective feedback and advice on their customer experience.  

CI strives to deliver high-quality work daily, but we like to have fun, too. Our active social committee organizes regular team-building and recreational events. We have frequent in-office, out-of-office and hybrid events, including field days, scavenger hunts, board game tournaments, an annual Major League Baseball game, and more.  

CI provides health insurance, vision and dental insurance, and a 401(k) with a company contribution. We also provide summer Fridays and paid time off: vacation days, sick days and personal days.  

CI is currently operating on a hybrid model at our NY office where team members are expected to work at our Midtown Manhattan office part of the time. Unfortunately, we are not able to sponsor visas or OPT extension for this position. 

Responsibilities: 

• Designing, programming, testing and overseeing the fielding of surveys  

• Collaborating with industry team analysts to produce survey research reports and presentations  

• Ensuring high quality and accuracy for all deliverables  

• Supporting the Quantitative Research Manager across a variety of areas related to working with vendors, clients and internal stakeholders  

• Assisting in the continued efforts to improve CI’s incorporation of data visualizations and quantitative research into applicable deliverables   

This position is suited for an entry-level candidate interested in beginning a career in consulting, market research, and/or applied statistics. Your cover letter should outline your quantitative research, statistical, and analytical experience. Successful applicants have a range of backgrounds, including but not limited to business, economics, psychology, statistics and sociology.   

Requirements: 

• Bachelor's degree in an analytical or social science discipline (e.g., Economics, Statistics, Psychology, Sociology)  

• Coursework knowledge and/or research experience in social statistics, survey measurement and/or measurement theory/psychometrics  

• Experience with Qualtrics or similar survey programming tool  

• Highly motivated, self-directed, and capable of working under minimal supervision  

• Strong writing and communication skills  

• Strong data analysis and visualization skills  

• Superb attention to detail and high standards for work  

• Experience using Microsoft Excel, with specific focus on formulas, pivot tables, and chart-building 

Preferred Qualifications: 

• Experience working in a business environment (internships with financial services firms or consulting firms are a plus)  

• Experience with Tableau, Power BI or another BI tool  

• Project management experience  

• Experience with R, R programming language, and/or Mplus 

• Experience working with Microsoft Office 

Corporate Insight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Salary : $62,500 - $67,000