What are the responsibilities and job description for the Floor Manager position at Corporate Management Group?
Our Floor Managers direct other employees through their daily routines and interact with customers to make sure that they have a satisfactory experience. Shift Managers act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
Floor Managers ensure that employees perform a variety of tasks, from preparing the food, stocking supplies, serving, charging people for their food, handling cash, credit cards, and a cash register, cleaning tables and counters, resetting tables, greeting customers, and answering questions.
Job Requirements:
- Minimum 6 months experience in a position with an excellent service record
- Excellent interpersonal, communication, and customer service skills
- Must be a team player
- Ability to work under pressure while maintaining composure and positive demeanor
- Knowledge of all restaurant policies, practices, and operational procedures
- May require difficult work positions. Occasionally utilizes a sense of taste and smell, far vision, step stool, works around chemicals/cleaners, walks on uneven surfaces, lifts, and/or carries up to 50lbs
