What are the responsibilities and job description for the Administrative Associate position at Corporate Resources of Illinois?
Administrative Associate – Arlington Heights, IL
$21-$24/Hour (Plus Health, Vision, Dental, 2 weeks PTO, 401(k) match)
We believe in the power of natural supplements to help people achieve their best selves. From enhancing sleep to boosting energy, we offer a diverse range of products that empower our customers to live healthier, more vibrant lives. With a focus on nature’s most effective ingredients, we craft supplements that support physical well-being and help people achieve balance, productivity, and wellness.
Our product line includes:
- Energy Supplements: Designed to fuel you through the day naturally, without the crashes or jitters of artificial stimulants.
- Sleep Aids: All-natural ingredients to support restful, rejuvenating sleep for a more balanced and energized you.
- Stress Relief and Cognitive Support: Supplements formulated to reduce stress and enhance mental clarity, focus, and productivity.
- Immune Support: Strengthening the body’s natural defenses to keep you feeling your best, no matter what life throws at you.
Key Responsibilities:
- Customer Inquiries & Support: Addressing customer questions via phone and email, providing clear and helpful information about our products and services.
- Order Management: Assisting with order processing, tracking, and ensuring the timely delivery of products while offering proactive support to resolve any issues.
- Coordination with Teams: Working closely with the manufacturing and logistics teams to ensure product availability and smooth order fulfillment. Prepare PowerPoint presentations for logistics team as well.
- Database Management: Maintaining accurate records of customer interactions, orders, and feedback to ensure streamlined communication across departments.
- Returns: Managing returns and product feedback to ensure customer satisfaction and continuous product improvement.
Qualifications:
- Bachelor’s Degree is preferred.
- Previous customer service experience preferred; retail or internship experience will be considered.
- Strong verbal and written communication skills with a friendly, professional, and empathetic approach to customer service.
- Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Proficiency in Microsoft applications.
Corporate Resources on behalf of our client located in Arlington Heights, IL, is hiring a full-time, permanent Administrative Associate.
Salary : $21 - $24
