Client Support Coordinator

Client Support Coordinator – Buffalo Grove, IL

55,000 -$60,000 Annually Benefits, PTO, 401K

For over 30 years, our company has been committed to enhancing the beauty and functionality of commercial spaces nationwide. With a dedication to quality craftsmanship and exceptional service, we specialize in custom manufacturing a diverse range of commercial furnishings and décor tailored to our clients' unique needs. Our success is built on strong, lasting relationships, working closely with customers to bring their visions to life and create inviting spaces that reflect their brand and style.

We are seeking a Client Support Coordinator to be a vital part of our client-focused team, ensuring every interaction is handled with care and professionalism. As the Client Support Coordinator, you will play a critical role in managing client relationships, guiding them through every step of the service process, and coordinating their needs across departments. You will be the primary point of contact, making sure our clients receive personalized and seamless service from start to finish.

Responsibilities :

• Serve as the main point of contact for clients, managing all aspects of their order
• Work closely with internal teams (sales, production, and logistics) to ensure client requests are met efficiently and effectively
• Provide timely and accurate responses to client inquiries via phone, email, and in-person interactions
• Maintain up-to-date and accurate client records in the company’s CRM system
• Provide regular updates to clients on project or order status, offering proactive solutions in case of delays or changes
• Troubleshoot and resolve client issues, escalating more complex problems to the appropriate team members when necessary

Qualifications :

Corporate Resources, on behalf of our client located in Buffalo Grove , IL, is hiring a full-time, permanent Client Support Coordinator.

Salary : $55,000 - $60,000