What are the responsibilities and job description for the W#0904 Fulfillment Associate position at Corporate Systems Associates, Inc.?
Job ID: W#0904 - Fulfillment Associate
PLEASE NOTE: This is a 6 month renewable contract and needs to meet Client full-time conversion policies. Those dependent on a work permit sponsor now or anytime in the future (ie H1B, OPT, CPT, etc) do not meet Client requirements for this opening.
As an Fulfillment Associate, you will be responsible for processing filings and document orders with state government agencies. The Fulfillment Associate will work closely with internal and external customers to provide excellent service and immediate responses to inquiries. A successful candidate will need to be a team-oriented individual who is able to multi-task, work independently, possess strong computer skills, and participate in team meetings by offering suggestions and ideas to increase team productivity and efficiency.
Essential Duties & Responsibilities:
· Learns product line, internal systems and processes, as well as jurisdictional rules and regulations in order to effectively serve clients
· Field incoming questions or issues regarding products and services the organization provides
· Reviews and fulfills incoming requests
· Contributes to customer satisfaction and organization success
· Participates in department-wide process improvement programs and process best practices
Minimum Qualifications:
· High School diploma
· 1 year administrative/customer service/processing/production experience
· Ability to interact with all levels of the organization
· Ability to work independently with a minimum amount of oversight while still being an integral part of a team
· Must have knowledge of a variety of computer software and spreadsheets
· Must have poise, tact and diplomacy
· Attention to detail in composing, typing and proofing materials, establishing priorities and execution of deadlines
· Ability to read and comprehend instructions, correspondence and memos
· Ability to work in a fast-paced, changing environment
· When needed, working overtime is required
Job Type: Contract
Pay: Up to $20.00 per hour
Benefits:
- 401(k)
- Health insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $20
