What are the responsibilities and job description for the Experience Design (XD) Ops Consultant position at Corporate Systems Associates?
Job Details
Job ID: T5697 - Experience Design (XD) Ops Consultant
We are seeking a detail-oriented Experience Design (XD) Ops Consultant to enhance our Design Operations practice. This role will focus on streamlining tools, processes, and frameworks that empower design teams to deliver exceptional user experiences. The consultant will work cross-functionally with technology teams, subject matter experts, and external partners to support the onboarding and adoption of design tools, work management systems, and performance measurement strategies.
In this role, the consultant will focus on initiatives that enhance the overall efficiency and effectiveness of design teams. This includes driving the adoption and onboarding of enterprise design tools, improving work tracking and management systems, and developing strategies for measuring and reporting on design impact. They will collaborate with technology teams, external partners, and internal stakeholders to implement scalable solutions that address team needs, standardize practices, and foster a culture of continuous improvement within the design organization.
Ideal Skills and Qualifications:
- Design Tool Expertise: Knowledge of tools like Figma with the ability to facilitate onboarding and training sessions.
- Workflow Management Knowledge: Understanding of systems like Jira, including setup, customization, and best practices for design-focused work tracking.
- Strategic Framework Development: Experience in creating and implementing frameworks for assessing and reporting the impact of design initiatives.
- Collaboration Skills: Strong interpersonal and communication skills to work across teams, including design, technology, and business units.
- Project Management: Strong organizational skills, with the ability to manage multiple initiatives and drive them to successful completion.
- Training and Facilitation: Proven ability to create training materials, lead workshops, and provide ongoing support for design teams.
Preferred Experience:
- Background in Design Operations or related fields.
- Familiarity with Figma
- Experience in tool procurement and vendor management.
- Understanding of Agile, Lean, and other methodologies related to design and product development
