What are the responsibilities and job description for the Regional Property Manager position at Corpus Christi Housing?
BENEFITS:
All employees working a normal work week (30 hours or more) will enjoy a competitive benefits package for an energized workforce with options for you and your family, including:
· Paid time off · Paid holidays · 401(a) w/ employer contribution
· Health Insurance · Dental Insurance · Vision Insurance
· Life Insurance · Employee Discounts · Employee Assistance Program
· Disability Insurance · Paid Training · Flexible Spending Account
· Wellness Program · Tuition Reimbursement · Other benefits available
ABOUT US:
Joining CCHAA means contributing to our mission to provide affordable housing for low to mixed income residents of our community. As a valued employee, you will take an active role in our purpose to educate, provide resources and enhance the quality of life for our residents. You are applying to work in a great industry! Most of the upper managerial positions in Property Management are held by people who started in positions very similar to this one. Remember, you are not just applying for a position at CCHAA, you are taking the first step towards a promising career path. Best of luck!
JOB SUMMARY:
The Regional Property Manager (RPM) is responsible for the effective management of residential properties to ensure high-quality living conditions for tenants while adhering to regulations and policies set forth by CCHA, HUD, and federal, state, and local regulations. The RPM oversees property operations, tenant relations, maintenance, and financial management for their assigned portfolio.
JOB DUTIES AND RESPONSIBILITIES:
- Oversee the daily operations of residential properties, ensuring that they are well maintained and compliant with CCHA standards.
- Supervises and manages on-site staff, including maintenance personnel and administrative support.
- Monitor property conditions, including routine inspections and preventative maintenance, visually inspect grounds, buildings and apartments.
- Maintain and ongoing occupancy rate of 95%
- Ensures quality control and compliance with HUD and LIHTC regulations.
- Ensures unit turnaround time and vacancy standards are maintained by monitoring unit turn-around process.
- Ensures property compliance with occupancy standards. Monitors compliance and addresses inappropriately sized units/families, special accommodation requests and other transfer requests.
- Ensures that staff properly collects and enters payments and balances totals collected on a daily basis.
- Inspects grounds on a regular basis to determine safety, cleanliness and sanitary conditions, as well as condition of units being made ready, housekeeping inspections, annual inspections, and monitors other work conducted by maintenance.
- Counsels with residents on problematic lease violations and directs efforts to resolve same; takes immediate action. Mediates with tenants to resolve lease violations or alternative of legal recourse.
- Monitors compliance with established legal/eviction procedures. Represents the Authority during court proceedings or before grievance hearings to present evidence about lease violations and/or undesirable resident behavior.
- Work with Compliance Manager to ensure compliance with all affordable housing programs and regulations
- Prepare for and manage compliance audits, ensuring that all required documentation is accurate and readily available.
- Responds to inquiries from the public and/or other community agencies about public housing programs and/or related issues.
- Communicates with the resident association on various issues including maintenance and improvement priorities, changes in rules and/or regulations.
- Prepares and oversees annual budget by itemizing needs of the development, authorizes purchase requests, ensures expenses are within budget and completes annual inventory.
- Conducts department activities and coordinates work with other departments to ensure maximum teamwork and support of CCHA mission, goals and objectives.
- Performs administrative/supervisory duties including interviewing, performance evaluations, discipline and training, records time and attendance, composes documents, and assigns and observes work activity of office and maintenance staff.
- Implements and enforces the Safety Policies and Procedures of the Housing Authority within their area of responsibility.
- Responsible for disseminating all new policies and information to the sites.
- Performs other related duties and responsibilities as assigned.
KNOWLEDGE, SKILLS and ABILITIES:
- Ability to manage administrative and maintenance staff in order to meet your assigned job duties and responsibilities
- Thorough working knowledge of principles and techniques of assessment with proven skill in interviewing and counseling required, some working knowledge of current federal, state and local legislature and HUD regulations governing public housing programs.
- Ability to plan and organize workload and work without close supervision.
- Ability to communicate effectively both orally and in writing.
- Knowledge of the principles and practices of bookkeeping.
- Should demonstrate initiative, firmness and impartiality.
- Knowledge of services available through local service agencies
- Skill in reading and interpreting moderately complex rules, regulations and manuals.
- Ability to maintain positive working relationships and demonstrate good judgment and integrity with staff, residents and the public.
- Ability to deal effectively with diverse groups and individuals.
- Ability to address the public and present information in a clear, organized and convincing manner.
- Ability to wear personal protective equipment and comply with safety requirements.
- Ability to maintain confidentiality of necessary information.
- Ability to utilize supplies and equipment properly and without waste.
- Ability to work in a safety conscious manner which insures that safe work practices are used in order not to pose a risk to self and others.
- Ability to successfully complete related training or classes as assigned by the Housing Authority.
- Complies with company policies and procedures and local, state, and government regulations, and maintains a dependable attendance record.
- Physical Demands: Normal physical activity can be strenuous and may involve work both indoors and outdoors. Ability to work under variable weather conditions/temperatures during periods of prolonged walking on uneven surfaces. Ability to withstand prolonged sitting, standing, bending, squatting, pulling, pushing, kneeling, twisting, and reaching above, at, and/or below shoulder height may be required.
- Occasional lifting, carrying or moving of objects of approximately 10-25 pounds; walking, talking, hearing, and fingering. Ability to perform duties under stressful working conditions.
MINIMUM REQUIREMENTS:
- Associates Degree in Business Administration, Real Estate or related field, plus three (3) years property management experience, with specific experience in managing tax credit properties. An equivalent combination of directly related education and experience may be substituted for the degree.
- Must be certified as a Public Housing Manager or become certified within one (1) year of hire.
- Must hold a valid Texas Driver License and maintain a satisfactory driver’s record. May operate Authority vehicle while on Housing Authority business.
- Must have reliable transportation. May be required to travel locally to different properties.
- Ability to work a flexible schedule, hours other than 8-5 in variable weather conditions, and other hours in addition to the forty (40) hour work week, to include evenings and weekends, as required to meet Housing Authority goals and objectives.
PREFERRED EXPERIENCE:
- Certified Apartment Property Supervisor (CAPS) or Certified Apartment Manager (CAM).
- Bilingual (Spanish)
