What are the responsibilities and job description for the Move Coordinator position at Corrigan Moving Systems?
Corrigan Moving Systems is hiring a Move (COD) Coordinator for our Hanover Park, IL office.
The Residential Move Coordinator helps to schedule and monitor moves, communicate with customers from the initiation of the order from the sales team to its successful completion at the time of delivery. The goal is to assure each customer is highly satisfied with their moving experience. Our goal is to ensure a smooth, efficient and stress-free moving experience whether it is across the street or across the country.
Established in 1929, Corrigan Moving Systems is a family owned and operated relocation and logistics company that is committed to elevating the moving experience for families and businesses. Corrigan are one of the top transit agents for United Van Lines and one of the largest residential movers in the US. We offer full service residential and commercial relocation services.
Qualifications for Residential Move Coordinator:
- 2 years with residential move (COD, OA/DA) coordination
- Highly organized and detail-oriented, with excellent communication skills, both verbal and written. Requires multi-tasking and time management skills.
- Ability to thrive in a fast-paced environment while demonstrating superior customer service.
- Accurately record and maintain customer information, service requests and changes in service.
- Exhibit a consistent, reliable work ethic and show a desire for continuous improvement in customer satisfaction.
Duties and Responsibilities for Residential Move Coordinator:
- Frequent, proactive communication with customers, sales, and operations team regarding the moving, packing and shipping process to ensure seamless customer experience
- Completes supporting paperwork and data entry for each job, as required – Including compliance documents.
- Schedule each job based on operational capacity and customer needs.
- Responsible for reviewing final rates and details on paperwork to guarantee information is correct.
- Accurately captures all necessary information in industry-specific software & tracking systems.
- Assist with other office activities and functions for branch location, as needed.
Benefits:
- Medical, Dental and Vision
- Basic Life, Disability, and AD&D
- Flexible Spending Account
- 401(k) - matching
- Aflac Benefits
- Paid Time Off / Paid Holidays
Location: 4800 Gary Ave, Hanover Park, IL 60133
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Professional Moving Company: 1 year (Preferred)
- Customer Support: 1 year (Preferred)
- Administrative Support: 1 year (Preferred)
- Household Move Coordinator: 1 year (Preferred)
Work Location: In person
Salary : $55,000