Director of Clinical Services RN - Hospice

• Participates in developing standards which ensure safe and therapeutically effective service to patients and families. Has joint responsibility with the Administrator for seeing that standards are met.
• Participates in developing objectives for Hospice.
• Is responsible for seeing that objectives are implemented.
• Consults with the Administrator to determine a staffing pattern which will accomplish stated objectives and promote maximum level of utilization of personnel.
• Is responsible for recruiting, hiring, evaluating, and terminating service personnel.
• Participates in planning for the orientation of new employees. Conducts selected orientation classes.
• Plans and arranges for consultation needs of staff; prepares and maintains current policies and procedures which meet Medicare, Medicaid, accreditation standards, state, and federal laws, etc. and implements; revises concurrently.
• Displays a willingness to support the policies and procedures and uses appropriate channels for change of such policies; establishes criteria and procedures for selection, promotion and termination of employment of service personnel.
• Participates in establishing the functions and qualifications for each service position; coordinates interdisciplinary team services:
• Assures ongoing assessment of patient/family needs and implementation of interdisciplinary group plan of care.
• Assures physician approval of plans for continuity of medical care.
• Provides individual or group support concerning job related stress or issues.
• Organizes Hospice to delineate and delegate authority, functional responsibility, lines of relationship and communication to provide safe and therapeutically effective service.
• Participates in coordinating Hospice's services with services of other community agencies.
• Serves as a role model for all colleagues by setting an example of high standards in dress, conduct, cooperation and job performance.
• Observes confidentiality and safeguards all patient related information.
• Accepts responsibility for regular attendance and punctuality, fulfills job requirements without regard to time involved.
• Serves as a resource person to employees.
• Develops a cooperative relationship and communicates effectively and professionally with the physicians.
• Investigates and reports any problem relating to patient care or conditions which might harm the patient and/or employee well-being.
• Immediately reports any accident, incident, lost articles or unusual occurrence to the Administrator.
• Attends pertinent continuing education programs other than routine inservices and shares information with staff.
• Works with Administrator in identifying budgetary requirements and determining appropriate use of allocations.
• Monitors equipment for appropriate use and take steps to keep misuse to a minimum.
• Oversees Hospice's ongoing Quality Assessment/Performance Improvement (QAPI) program.
• Oversees Hospice ongoing Emergency Preparedness Program.
• Provides 24 hour/day, seven (7) days/week on-call coverage.
• Plans and supervises the Hospice.
• Ensures that patients’ plans of care are developed, implemented and evaluated.
• Conducts patient case conferences, inservices, staff meetings and maintains documentation; participates in community education projects.
• Ensures that all necessary supplies and equipment are available.
• Is normally available at all times during and after operating hours; may designate a qualified temporary replacement if he/she will not be available.
• Ensures compliance with federal, state, and local rules, accreditation standards and Hospice policies in all patient care aspects of the Hospice.
• Oversees staffing and assignments.
• Addresses and corrects all patient concerns.

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