What are the responsibilities and job description for the Level 1+ Corstar Help Desk Technician position at Corstar Communications LLC?
Corstar staff Level-1 Help Desk Technician deployed full time at Corstar and various client sites
TECHNICAL SKILLS:
Comp TIA Network and A equivalent experience
- Computer and networking knowledge
- IT operations and desktop support
- Handle helpdesk ticket system
- Handle requests and tickets on vendor support
- Research for IT purchases
- knowledge of Office 365 products & services
- Knowledge of Microsoft Office Suite - Excel, Word, Outlook
- Knowledge of Google Docs and Apple is a optional plus.
SOFT SKILLS:
- Excellent communication and business acumen
- Good organizational and people skill
- Good phone skills
Preferred IT product Knowledge
- VEEAM backup software
- antivirus software
- Microsoft Active Directory
- HyperV experience is a plus
Work Remotely
- No
This Job Is Ideal for Someone Who Is:
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Autonomous/Independent -- enjoys working with little direction
Job Type: Full-time
Pay: $49,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Relocation assistance
- Vision insurance
Schedule:
- Monday to Friday
- On call
People with a criminal record are encouraged to apply
Experience:
- Help Desk: 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Hawthorne, NY 10532: Relocate before starting work (Required)
Work Location: In person
Salary : $49,000 - $60,000