Sales Support Specialist

Corteva Agriscience has an exciting opportunity for a Sales Support Specialist in Fremont, NE to be an integral member of the Hoegemeyer sales team. Come be part of a global industry leader working to discover solutions to the most pressing agricultural challenges of our time. Our performance driven culture will help you develop your skills and capabilities as you work with an outstanding team that will help you grow professionally in an environment that values diversity and where everyone has a voice that is heard. We offer excellent benefits, and the flexibility of hybrid work to help achieve a great work-life balance.

In this role, you will provide exemplary customer service and support to dealers, customers, and field sales personnel across multiple regions by being able to navigate and diagnose needs and then respond using a wide and dynamic base of information and resources. You will serve as an expert in sales programs, sales processes, customer information, and account maintenance in support of the success of the sales rep’s business and achieve business-unit goals and objectives.

VISA Sponsorship is not available for this position.

Relocation assistance not offered for this position.

What You’ll Do

• Respond to sales and customer inquiries by evaluating each contact through effective questioning, performing necessary research, and utilizing problem resolution skills to successfully resolve issues presented.
• Effectively support, communicate, and provide coaching on multiple business processes, including sales programs and sales systems to ensure effective support and problem resolution.
• Provide SeedWare training and support to dealers and District Sales Managers in the field.
• Respond to inquiries regarding account balances/statements/refunds.
• Process customer account adjustments (program credits, balance transfers), program exceptions, and special pricing adjustments/discounts.
• Provide administrative support for additional in-season programs and make necessary financial adjustments to customers’ accounts.
• Perform all activities in support of sales rep and dealer account administration throughout sales season.
• Collaborate and work professionally with immediate sales support team members and other Hoegemeyer personnel.
• Other duties as assigned.
  
  

Qualifications

Education:

• High school diploma/GED required.
  
  

What Skills You Need

• You are detail-oriented and highly motivated with the ability to achieve goals and objectives.
• You have a strong mathematical foundation, enjoy working with numbers and have the ability to apply this to real-world situations.
• You are experienced in Microsoft applications, such as Microsoft Outlook, Word and Excel.
• You have a demonstrated ability to effectively communicate (written and verbal) accurate information with diverse groups of people with the ability to analyze and solve problems remotely.
• You have solid basic accounting skills.
• You have strong interpersonal skills.
• You can comfortably manage conflicting priorities while acting in a professional manner and meeting deadlines.
• You have the confidence and ability to proactively address customer issues, business requirements, and identify areas for improving productivity.
• You have a valid US driver’s license so that you are able to drive on company business as needed.
• You value the opportunity to have a position that offers a hybrid office/remote work schedule (once training has been satisfactorily completed).
  
  

What Makes You Stand Out

• An associate degree in agriculture, business or accounting.
• Related customer service and/or agricultural experience.
  
  

Benefits – How We’ll Support You

• Numerous development opportunities offered to build your skills
• Be part of a company with a higher purpose and contribute to making the world a better place
• Health benefits for you and your family on your first day of employment
• Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays
• Excellent parental leave which includes a minimum of 16 weeks for mother and father
• Future planning with our competitive retirement savings plan and tuition reimbursement program
• Learn more about our total rewards package here - Corteva Benefits
• Check out life at Corteva! www.linkedin.com/company/corteva/life
  
  

Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.

Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.