What are the responsibilities and job description for the Coordinator: GTM Services & Customer-Facing Excellence position at Cortex consultants LLC?
Name: Coordinator: GTM Services & Customer-Facing Excellence
Start: 01/13/2025
End: 01/09/2026
Description:
Job Category: Administrative
Job Title: Coordinator: GTM Services & Customer-Facing Excellence
Start: 01/13/2025
End: 01/09/2026
Description:
Job Category: Administrative
Job Title: Coordinator: GTM Services & Customer-Facing Excellence
Duties:
- Onboarding and offboarding employees (equipment, etc)
- Manages calendars
- Print out materials for meetings as needed, other printshop requests
- Register and act as escort for building visitors as needed
- Maintains department mailing lists and Teams sites
- Sets up travel plans through Concur as a delegate, including air, ground and hotel
- Ensures the leaders are made aware of issues that need immediate attention
- Handles confidential business matters as assigned by leaders, including but not limited to invoice resolution
- Performs all Company business in accordance with all regulations and Company policy and procedures
- Demonstrates high ethical and professional standards with all business contacts and BI employees to maintain the Company's excellent reputation within the medical and pharmaceutical community
- Demonstrates comprehensive knowledge of Boehringer's mission, business processes, policies, and practices, and applies knowledge within own technical area to develop relatively advanced work results
- Organizes and prepares for leadership meetings of the two service areas, including drafting slides and capturing action items and attending to logistics such as conference rooms, food and attendee management
- Plays a consultative role in ensuring leadership meetings conducted are well run, adhering to budget and time constraints
- Assigning Exams and Running Reports in LOS
Working with Internal team and Vendors to conduct surveys, evaluation forms and run assessments - Opening P.O.'s, handling invoicing and ordering supplies
- Working with vendors (ie. Sodexo and BCD) and trainer to coordinate meals/snacks for meetings when needed
- Helping to support live training events
- Participate on all training calls capturing notes and action items
- Shipping supplies to trainers
Skills: Onsite presence in Ridgefield, CT minimum 3 days per week preferably 5 days per week
- Preferred minimum of ten (10) years executive administrative, customer service and/or relevant business experience
- Demonstrated excellent written, editing, and proofreading skills as well as verbal communication skills
- Excellent working knowledge of Microsoft Office (Word, Excel, and PowerPoint) and data entry experience
- Demonstrated high degree of accuracy, problem-solving and problem resolution as well as attention to detail
- Ability to meet deadlines
- Demonstrated ability to work independently, using sound judgment with the ability to prioritize and make decisions
- Energetic and eager to tackle new projects and ideas
- Excellent organization and time-management skills
Education: Bachelor degree
Required Skills:
EXCELLENT ORGANIZATIONAL SKILLS
EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS
DETAIL ORIENTATED
Location: Ridgefield, CT, 900 RIDGEBURY RD BLDG BRC
Salary : $18 - $24
