Demo

Bilingual Patient Coordinator

Cortland Dental & Braces - a Benevis company
Boston, MA Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 5/2/2025

Overview :

Cortland Dental and Braces

Patient Coordinator

Roxbury, MA

Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you.

We are actively seeking a Full-time Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients.

Schedule : M-F 8am - 5pm and some Saturdays

Find your opportunity to make an impact :

  • Get out into your community participate in local events including school screenings, presentations and any opportunity to promote a positive image of us
  • Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.
  • Love working with kids (they make up 70% or more of our patient base)

Responsibilities :

  • The Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits.
  • Deliver quality and compassionate care to every patient
  • Greet parents and patients when they enter or leave the office
  • Ensure parents who are waiting are kept informed of the progress of their appointment or child
  • Maintain a clean and tidy waiting area and front desk area
  • Verify patient insurance eligibility prior to appointment and ensure information is correct in the patient's Boomerang file
  • Ensure service limits are recorded and communicated with the clinical team prior to treating the patient
  • Ensure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient's appointment
  • Coordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patients
  • Assist with meeting office financial targets by ensuring the hygiene and operative schedules are full
  • Schedule follow-up operatory and six month recall appointments for patients
  • Answer incoming calls and direct the caller to the proper person, taking messages when necessary
  • Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed
  • Ensure all patient records are re-filed at the end of the day
  • Qualifications : Requirements :

  • Graduation from a senior high school or GED equivalent
  • Office experience in a dentist's or physician's office, preferred
  • Experience with children's dentistry, preferred
  • Bilingual preferred not required
  • We Offer :

  • Competitive compensation
  • Benefits
  • 401 K
  • We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Bilingual Patient Coordinator?

    Sign up to receive alerts about other jobs on the Bilingual Patient Coordinator career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $88,905 - $109,673
    Income Estimation: 
    $108,511 - $125,415
    Income Estimation: 
    $43,449 - $53,375
    Income Estimation: 
    $126,790 - $162,128
    Income Estimation: 
    $71,652 - $94,869
    Income Estimation: 
    $140,070 - $199,349
    Income Estimation: 
    $37,685 - $46,157
    Income Estimation: 
    $59,238 - $75,660
    Income Estimation: 
    $59,238 - $75,660
    Income Estimation: 
    $71,652 - $94,869
    Income Estimation: 
    $37,360 - $44,637
    Income Estimation: 
    $37,685 - $46,157
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Cortland Dental & Braces - a Benevis company

    Cortland Dental & Braces - a Benevis company
    Hired Organization Address Lynn, MA Full Time
    Overview : Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create...
    Cortland Dental & Braces - a Benevis company
    Hired Organization Address Peabody, MA Full Time
    Job Title: Traveling Associate Dentist The Traveling Associate Dentist role involves providing high-quality dental care ...
    Cortland Dental & Braces - a Benevis company
    Hired Organization Address West Springfield, MA Full Time
    Join Our Team and Make a Difference We are actively seeking an Associate Dentist to join our growing team at Benevis, a ...
    Cortland Dental & Braces - a Benevis company
    Hired Organization Address West Springfield, MA Full Time
    Deliver Exceptional Dental Care We are seeking a skilled Associate Dentist to join our team at Cortland Dental & Braces,...

    Not the job you're looking for? Here are some other Bilingual Patient Coordinator jobs in the Boston, MA area that may be a better fit.

    Patient Services Coordinator II, Spanish-English Bilingual

    Massachusetts General Hospital, Boston, MA

    AI Assistant is available now!

    Feel free to start your new journey!