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Dental Patient Coordinator

Cortland Dental & Braces - a Benevis company
Brockton, MA Full Time
POSTED ON 4/20/2025
AVAILABLE BEFORE 5/15/2025

Overview : Work for a company focused on creating happy, healthy smiles through high-quality dental care in a compassionate environment. We are seeking a Dental Patient Coordinator to join our team and support our mission in providing excellent dental care and creating memorable experiences for our patients.

  • Get involved in local community events to promote our positive image
  • Participate in morning huddles and demonstrate appreciation for peers
  • Enjoy working with children, who make up the majority of our patient base

Responsibilities :

  • Provide quality customer service to patients and parents at check-in and check-out
  • Ensure a clean and tidy waiting and front desk area
  • Verify patient insurance eligibility and service limits
  • Coordinate with Clinical Team Leader and Doctors for same-day care opportunities
  • Schedule follow-up appointments and confirm patients' treatment needs
  • Perform outbound calls to confirm and reschedule appointments
  • Adhere to all government regulations and company standards
  • Verify, inform, and collect patient out-of-pocket balances
  • Other duties as assigned
  • Qualifications :

  • High school diploma or equivalent
  • Office experience in a healthcare setting, preferably with children's dentistry
  • We Offer :

  • Competitive compensation and bonuses
  • Comprehensive Benefits Package including medical, dental, vision, and 401K
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