What are the responsibilities and job description for the Experienced High-Rise Community Manager - Cortland on McKinney - Dallas, TX position at Cortland?
Intro
At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.
Job Overview
As a Community Manager, you lead the entire site team in conducting the day-to-day operations of a multimillion dollar, multifamily apartment home community. This position is ideal for a proven leader who thrives in a fast-paced, high-end environment and is passionate about creating a world-class living experience for residents. Take the helm of a high-rise luxury community, ensuring seamless operations and exceptional service for residents.
Roles You Will Play
The Mayor
At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.
Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.
Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortland.com or call 404.965.3988. Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.
At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.
Job Overview
As a Community Manager, you lead the entire site team in conducting the day-to-day operations of a multimillion dollar, multifamily apartment home community. This position is ideal for a proven leader who thrives in a fast-paced, high-end environment and is passionate about creating a world-class living experience for residents. Take the helm of a high-rise luxury community, ensuring seamless operations and exceptional service for residents.
Roles You Will Play
The Mayor
- Serve as the face of the community, exuding professionalism and confidence while fostering a culture of excellence.
- Guide residents through challenges with poise and thoughtful problem-solving, maintaining a calm demeanor and sound judgment.
- Build strong connections with residents of diverse backgrounds, understanding their needs and enhancing their living experience.
- Lead a dedicated team to provide unparalleled service to a discerning resident base.
- Inspire your team to deliver above-and-beyond service, setting a standard of excellence through example.
- Clearly communicate priorities, ensuring protocols are followed and residents continue to feel proud of their community.
- Keep your door open to your team, offering guidance on everything from professional growth to innovative resident events.
- Drive recruitment, training, and motivation efforts with energy and focus, resolving conflicts proactively and fostering a harmonious work environment.
- Set ambitious goals for your team while holding yourself accountable for their success and development.
- Run your luxury community as a thriving business, combining innovation with financial acumen.
- Manage large budgets and accounts with precision, ensuring operational efficiency and fiscal responsibility.
- Constantly evaluate the community’s value and implement strategies to enhance its reputation and maximize NOI.
- Seek opportunities to increase revenue streams, optimize expenses, and maintain the property’s market-leading status.
- Occupancy & Retention: Maintain high occupancy rates and resident retention, establishing your community as the premier living destination.
- Efficiency & Excellence: Lead a team operating at peak performance, ensuring a flawless resident experience and operational efficiency.
- Resident Satisfaction: Foster a sense of pride among residents, turning your community into a sought-after address for luxury living.
- Communication Mastery: Your ability to keep associates, vendors, and residents informed ensures smooth operations and a connected community.
- Stellar record of management experience (4 years preferred)
- Dynamic team leadership and communication abilities
- Expert time management, prioritization, and multi-tasking skills in a fast-paced work environment
- Proven ability to manage budgets and proactively solve problems
At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.
Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.
Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortland.com or call 404.965.3988. Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.
