Supplier Enablement Specialist - Atlanta, GA

Intro

At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.

Job Overview

As the Supplier Enablement Specialist at Cortland, you'll be the driving force behind integrating suppliers with Coupa's platform, ensuring seamless alignment with our procurement policies. You'll be the go-to person for suppliers, guiding and supporting them through the enablement process and addressing any concerns they might have.

Roles You Will Play

• Execute the invitation and enablement process for suppliers to ensure they are integrated with Coupa's platform and aligned with organizational procurement policies.
• Act as the primary point of contact for suppliers during the enablement process, addressing concerns and providing guidance.
• Partner with suppliers to implement punch-out and hosted catalogs connected via cXML/EDI. Collaborate with internal technical teams to address supplier setup issues, including punchout catalog integrations, hosted catalogs, or electronic data interchange (CXML).
• Provide ongoing support and maintenance of catalogs, including hosted catalog creation and supplier catalog set-up, updates, pricing updates, and troubleshooting cXML/EDI system errors.
• Work closely with internal stakeholders (e.g., procurement, accounts payable, and IT) to ensure supplier enablement aligns with company policy.
• Make improvements to the catalog management processes and ensure standard processes are followed
• Communicate supplier / catalog updates to the appropriate stakeholders
• Provide training and ongoing support to existing and new suppliers on use of Coupa platform and communicate system benefits to drive adoption.
• Interact with suppliers and Cortland employees, including AP, IT, Risk Management and Legal, on supplier enablement related requests in compliance with company policy.
• Act as a liaison to other departments to resolve supplier enablement issues.
• Support system implementation and periodic system releases, communication and UAT.

Building Blocks of Success

• Bachelor’s degree in Supply Chain Management, Business Administration or equivalent industry experience.
• 2 years’ experience in customer service role preferred, especially in a phone-based environment. 
• Experience with supplier onboarding preferred.
• Experience in the multifamily industry preferred.
• Excellent presentation, written, and verbal communication skills.
• Stellar attention to detail and organization skills.
• Strong analytical, critical thinking and problem-solving skills.
• Able to multitask and meet deadlines in a timely and organized manner.
• Proficiency in Microsoft Office Suite, Funnel, OneSite and RealPage applications.

Outro

At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.

Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortland.com or call 404.965.3988. Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.