What are the responsibilities and job description for the Patient Concierge - Engage Appleton position at Corus Orthodontists?
- Join Our Team as a Patient Concierge at Engage Orthodontics! •
As part of the Corus Orthodontists network, a fast-growing partnership with over 50 practices and 1,000 professionals across North America, you'll benefit from:
- Growth and Development – Learn from experienced professionals who will empower you to excel in your career, with $500 annual learning and development assistance.
- Comprehensive Benefits – Enjoy health, dental, and vision insurance, a health spending account, life insurance, 401(k) with employer matching, and an employee assistance program.
- Work-Life Balance – Work 32-36 hours per week, Monday through Thursday (with some Fridays), giving you time to enjoy life outside of the office.
- Additional Perks – Take advantage of complimentary orthodontic treatment for you and immediate family members, a uniform allowance, and more!
We are seeking an enthusiastic, detail-oriented individual who is passionate about patient care and making people smile! You should bring:
- Positive Energy and Enthusiasm that makes every patient feel welcomed
- Strong Communication Skills to connect with patients, families, and the team
- Experience in a Dental or Customer Service Setting (preferred but not required, training is provided)
- Organizational Skills and the ability to multitask efficiently
- A Team Player with a collaborative, goal-oriented mindset
As a Patient Concierge, you’ll play a key role in providing an exceptional patient experience. Your responsibilities include:
- Being the first contact for Patients, setting the tone for their experience
- Greeting Patients on the phone with a vibrant and friendly attitude
- Explaining the Patient Consultation process to patients and making them feel at ease
- Managing information with Patients
- Uploading and Maintaining Patient Information to ensure smooth operations
- Maintaining and creating reports focused on new patient parameters
- Maintaining a Positive, Organized Environment with patients and co-workers
- Building Relationships with patients to make them feel valued and comfortable
#CAD
At Corus Orthodontists, we are committed to fostering an inclusive and welcoming environment where everyone feels valued, respected, and empowered to bring their authentic selves to work. We take pride in being an inclusive employer that celebrates diversity and treats all applicants equally, and without discrimination. Our recruitment team is dedicated to providing equal opportunities and reasonable accommodations. If contacted to discuss your application, please inform your Recruitment Specialist if an accommodation is required.
Salary : $500
