What are the responsibilities and job description for the Manager position at Corus World Health?

Position Title : Manager, Annual Giving

Position Type : Regular Full-Time

Department : Global Relationships and Resources

Location : Washington, DC - Hybrid or Remote (if outside the area); or Minneapolis, MN

Contact : Corus International, Global Talent Acquisition, hrhq@corusinternational.org

Salary Range : $68,000 - $85,000 - $102,000

Corus International provides a competitive, growth-oriented, yet fiscally responsible compensation program. When determining an offer for employment, multiple factors are considered including relevant years of experience, education, skills, internal equity, and budget. Our overall approach is to target the minimum to midpoint for starting salaries, based on these factors.

Additionally, Corus provides a comprehensive and competitive employee benefit package to protect our valued and dedicated staff and their families. Our benefits include three medical plan options with comprehensive prescription drug coverage, low-cost dental coverage with 100% paid vision insurance. Corus also provides a generous retirement plan and PTO to include vacation, sick, holiday, parental, jury, international travel, and bereavement leave; employer-sponsored basic life / AD&D insurance; employee wellness incentives, and employee work / life balance and assistance programs.

Position Summary :

The Manager, Annual Giving reports to the Director of Annual Giving and Development and will manage Corus‘ monthly giving and core donor programs. S / he is a member of the cross-organizational fundraising team and fosters meaningful relationships to increase donor engagement and giving through the direct response fundraising program. In partnership and collaboration with the Director, s / he will develop and execute other key fundraising initiatives.

The Manager, Annual Giving will practice high emotional intelligence and expertise to ensure donors feel valued and appreciated.

Responsibilities : Donor Engagement

Using a data-informed approach, identify and cultivate core donor groups within the Lutheran World Relief active donor file by executing effective donor journeys, donor upgrades and special appeals within an Ask-Thank-Report fundraising cycle structure.
Cultivate, nurture and manage positive relationships with individual donors within core donor groups.
Manage third-party giving strategies and relationships including workplace giving, combined federal campaigns and fraternal organizations.
Ensure key donor relationships are cultivated and all advocates within these programs are equipped with the relevant and inspiring offers that will inspire giving from donors in their respective campaigns.
Manage stewardship communications and implement customized touch points with monthly donors and other core donor groups, personalized mailings, thank you touch points, Faithful Neighbor magazine, other newsletters (print and digital), telephone, and in-person events.
Craft and host events (virtual and in-person) that inspire the continued support of the monthly sustainer audience.

Program Development & Implementation

Manage implementation and execution of the multi-channel Gifts of Love alternative giving catalog including direct mail, eCommerce website, email, and digital marketing with a focus on growth and donor engagement.

Manage the established multi-year strategy, development and implementation of efforts for expanding the brand‘s core donor base with the overall goal of identifying new donors and crafting engagement experiences to move them up the giving pyramid through a forward thinking, growth-oriented, donor-focused process.

Align direct marketing and digital fundraising sustainer programs to create integrated sustainer strategies and tactics across all channels including direct mail, telemarketing, email, digital marketing, and social media.

Develop and manage pilot campaigns and testing strategy for new initiatives to determine their potential and ROI.

Research, identify and implement cutting-edge channels and strategies to optimize underutilized opportunities to support annual and five-year acquisition and sustainer goals.

Work collaboratively with internal and external partners for program implementation including Development, Donor Relations, Digital, Marketing and outside vendor partners.

Documentation, Reporting & Data Management

Track and report on acquisition, conversion, and monthly giving through KPIs including, retention, average gift, upgrades, and additional giving.

Collaborate with the Fundraising Operations team in analysis that optimizes acquisition, retention and lifetime value.

Analyze and report progress to goals and effectiveness of specific campaigns, tactics and vendor performance.

Required Qualifications :

Bachelor‘s degree and five years professional work experience; or the equivalent combination of education and experience.

Experience must include working in a fundraising capacity for a nonprofit organization.

Strong understanding of fundraising practices and ethics.

Experience and / or ability in developing, monitoring and optimizing reporting that drives an increased return on investment for a fundraising program needed.

Well-developed collaboration skills to work with cross-functional teams.

Demonstrated ability of leading projects that involve multiple departments, consultants, and vendors.

Ability to prioritize responsibilities and goals, communicate with precision and clarity, motivate others and enlist them to meet goals.

Strong analytical skills and ability to make data-driven decisions-to design and adapt solutions in response to new data.

Excellent verbal and written communications skills with the ability to think strategically.

Exceptional attention to detail.

Strong computer skills and high proficiency with databases and software.

Preferred Qualifications :

Success growing a donor base through well established and emerging channels highly desired.

Other Duties :

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities for the position. Duties, responsibilities and activities may change at any time with or without notice. All positions are required to perform any additional tasks assigned by the supervisor. Global positions that are bound by contracts will not be changed without notice and approval.

Physical and Mental Requirements :

The physical requirements that may be needed to execute responsibilities may include bending, standing, and walking, etc.

The mental requirements that are essential to satisfactorily executing the responsibilities outlined in this job description include, but are not limited to : learning new tasks, comprehending, and retaining information, completing tasks independently, effectively communicating verbally and in writing, demonstrating proficiency in using computer software to perform assigned tasks.

Working Conditions, Travel and Environment :

Corus has a hybrid work policy, allowing work to be done remotely; two days per week (Tuesday and Wednesday) in the office is required. The employee must be available to work outside normal office hours or weekends as required.

This position must be able to travel as required for standard domestic business purposes.

If applicable, must have authorization to work in the country of assignment.

Diversity, Equity, Inclusion and Zero Tolerance to Abuse

As a member of the Corus Family, each employee is expected to :

Help to develop and maintain an environment that welcomes and develops a diverse workforce.

Foster a work environment where everyone feels valued and included.

Support employees‘ evaluation and promotion processes based on skills and performance.

Promote a safe, secure, and respectful environment for all members of Corus family, stakeholders in general, and particularly for the communities we serve.

Follow Corus Code of Conduct helping to prevent any type of abuse including workplace harassment, sexual abuse and exploitation, and trafficking in persons.

Adhere to the Organizational Core Values.

Corus International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, protected veteran, or any other classification protected by applicable local, state or federal laws.

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Salary : $68,000 - $85,000

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