Scheduling Coordinator - North Seattle Orthodontics

Are you passionate about creating exceptional patient experiences and helping people achieve their dream smiles? North Seattle Orthodontics is seeking an enthusiastic Scheduling Coordinator to join our thriving practice in Seattle, WA. In this vital role, you'll support the practice by guiding people through their orthodontic journey while contributing to our practice's growth and success. Who We Are At North Seattle Orthodontics, we're more than an orthodontic practice. We are part of a community that values: Supporting Each Other – We lift each other up, creating a positive, collaborative work environment where everyone thrives. Pushing for Greatness – We continuously improve to reach new heights in patient care and team performance. Doing the Right Thing – Integrity and quality care are non-negotiables; we are committed to excellence in every patient interaction. Transparency – Honest, open communication defines our work together. Community Building – Strong relationships with our patients, team, and the communities we serve are at our core. Why Join our Winning Team? As part of the Corus Orthodontists network, a fast-growing partnership with over 50 practices and 1,000 professionals across North America, you'll benefit from: Growth and Development - Learn from experienced professionals who will empower you to excel in your career, with $500 annual learning and development assistance. Comprehensive Benefits – Enjoy health, dental, and vision insurance, a health spending account, life insurance, 401(k) with employer matching, and an employee assistance program. Work-Life Balance – Full-time, 34 hours per week, four days per week. Additional Perks – Commuter Benefits and Complimentary orthodontic treatment for you and immediate family members! Your Impact as a Scheduling Coordinator In this role, you'll be instrumental in creating positive patient experiences and driving practice growth. Key responsibilities include: Creating Exceptional First Impressions – Welcome new patients with warmth and enthusiasm, setting the tone for their orthodontic journey. Patient Appointment Scheduling – managing appointments for new and returning patients utilizing the appropriate scheduling templates. Patient Appointment Status – Confirm that appointment reminders are being sent out, follow-up with unconfirmed appointments, and reschedule no-shows. Practice Growth – Ensure that the schedule accounts for the appropriate amount of doctor time, filling openings as necessary and discussing any major changes with the clinical team. Professional Communication – Generate correspondence for referring dentists and maintain detailed patient records. Insurance Verifications - Verifying the patient’s health insurance benefits prior to patient arriving for exam, entering insurance data in Practice Management System, processing insurance payments and refunds, submitting documentation to insurance companies and/or Clearing House. Accounts Receivable/Collections - Following up on non-paid insurance claims, managing late payments and overdue accounts, manage and follow up with all AR accounts by following up with delinquent accounts, renegotiate financial agreements as needed to maximize collections About You You're an outgoing, confident professional who brings: A passion for patient care and helping others achieve their smile goals Strong interpersonal skills and natural ability to make patients feel comfortable Goal-driven mindset with exceptional work ethic Leadership qualities and ability to work collaboratively Attention to detail and organizational skills Qualifications Dental or orthodontic office experience preferred Experience working in an orthodontic or general dental clinic is an asset. Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset. Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community. Keen attention-to-detail and time management skills. Compensation Competitive hourly rate: $23.00-$27.00 per hour Comprehensive benefits package To learn more about our practice, please visit our website https://northseattleortho.com or social media: www.instagram.com/northseattleortho Ready to be part of a team that values excellence, integrity, and community? Apply today and take the next step in a rewarding career with North Seattle Orthodontics! We thank all applicants, although only those selected for an interview will be contacted.  #CAD

Salary : $500