Documentation and Training Specialist I

CorVel’s Documentation and Training team facilitates learning transfer to improve performance across the organization. We get to work with practically every constituency across the enterprise, including product stakeholders, software development, field operations, account management, sales and marketing, IT, HR and more!

We are looking for an excellent written and visual communicator who wants to work within a collaborative, creative team and operate as a sought-after, strategic business partner delivering high value training materials that make a meaningful, measurable difference in outcomes. We enjoy working on a wide range of projects in different mediums including e-learning, online help, hosted training, and video.

This is a remote role. Occasional travel required.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Design and deliver instructional materials such as e-learning, online help, job aids, explainer videos; and lead and/or participate in training sessions that maximize performance and knowledge transfer.
• Additional duties as assigned

KNOWLEDGE & SKILLS:

• Experience working with and designing materials for a wide variety of audiences and stakeholders including workers’ compensation, claims professionals, case management, medical bill review, IT, HR, sales, and account management
• Experience working within a software development process, including requirements analysis and communicating with developers to interpret for end-users
• Exceptional written communication skills: ability to write clear, concise, grammatically correct materials, and edit/proofread your own work.
• Excellent design sense and ability to create well-organized materials that conform to departmental style guidelines
• Empathetic collaborator with subject matter experts able to translate complex technical and business information into content that is understandable to the relevant audience
• Proficiency with Microsoft Office, especially PowerPoint, Teams, and SharePoint
• Proficiency with online help publishing, content management, and software simulation applications such as MadCap Flare, Articulate, Adobe Captivate, or similar software
• Experience working with a learning management system (LMS)
• Ability to work independently, manage multiple projects, and meet deadlines in a fast-paced environment
• Familiarity with workers’ compensation and healthcare management

PAY RANGE: 

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location.  Pay rates are established taking into account the following factors:  federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions.  Our ranges may be modified at any time. 

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role.  The level may impact the salary range and these adjustments would be clarified during the offer process. 

Pay Range:  $51,738 - $77,363

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management 

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

ABOUT CORVEL:

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries.  CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients.  We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities.  Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

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Salary : $51,738 - $77,363