Commercial & Residential Property Director

Who We Are

At Corvias, we're experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners' most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission.

How You'll Contribute to the Team

The Commercial & Residential Property Director leads all campus level property management employees in the day-to-day operation of property and facility management of resident halls and provides operational oversight of the commercial portfolio. The ability to maximize revenue potential and optimize operations while fostering an environment of teamwork, efficiency, and superior customer service is at the forefront of this role. This role requires exceptional strategic planning and relationship management skills with a background in commercial facility operations, lease negotiations, broker relationships, and lease compliance and enforcement.

Primary Responsibilities Include:

• Create and maintain win-win relationships with key partner, campus, business, and community stakeholders; maintain open dialog to promote the program and gain support for local initiatives.
• Work with Partnership Development and Partnership Management to source a broker on new retail projects. Administer contract/relationship with Broker on behalf of Partnership Management.
• Support the maximization of occupancy and ready inventory through the creation and deployment of strategic plans that demonstrate a solid understanding of turn management.
• Develop written strategy for each commercial property consistent with partners' goals for the properties, providing excellent customer service.
• Work with legal counsel and broker to prepare leases for partner consideration.
• Manage relationships and lease compliance with existing tenants with direction from Partnership Management.
• With support from accounting, monitor collection of rental income, including collection of delinquent accounts.
• Advise Partnership Management of financial condition of commercial and residential property.
• Coordinate construction tenant improvement build out. Coordinate commercial property design and construction requirements on new design-build buildings.
• Prepare annual budgets for commercial and residential property. Update budget forecasts quarterly.
• Maintain relationships with tenants and respond to tenant requests.
• Maintain detailed understanding of all project requirements and timelines, effectively communicating needs to on-site teams.
• Protect and maintain physical assets through the creation and deployment of strategic plans that ensure the appropriate level of repairs and preventative maintenance; partner with cross-functional colleagues on the execution of capital improvement repair and replace projects.
• Organize functional groups and team activities to ensure operations are highly productive, resources are appropriately allocated and coordinated, and business goals are met.
• Proactively maintain comprehensive understanding of the portfolio market in order to increase competitive advantage.
• Lead the recruitment, hiring, onboarding, and retention of diverse talent who enhance company culture; create accountability and ownership among team members through communication of clear expectations, supervision, and provision of timely performance feedback.
• Model the highest standards of property management professionalism; lead the training and development of team members through coaching, motivating, and mentoring on company culture, business goals, financial management, and sound business judgment.
• Other duties as assigned.

Role Specific Requirements Include:

• Bachelor's degree in Business, Marketing, Real Estate or related field is required.
• A minimum of 10 years' experience in managing a residential portfolio, preferably with student housing and commercial space. Prefer experience at a regional level or higher.
• Proven history of influencing and developing strategic relationships that are aligned on operational goals and focused on building portfolio value.
• Demonstrable business sophistication and financial aptitude necessary to oversee portfolio-level operations while simultaneously managing long-term strategy.
• Proven history of standing up commercial space and closing new business opportunities.
• Proven experience working with functional groups across the commercial landscape including facilities, construction, leasing, legal, and marketing.
• Outstanding analytical skills with the ability to find creative solutions that increase efficiency and mitigate risk.
• Computer proficiency and working knowledge of word processing, spreadsheets, and database software.
• Strong communication and interpersonal skills.
• Occasional travel may be required.

Competencies

• Relationship Building - Develops internal and external trusting and professional relationships. Purposefully develops networks to build value through collaboration.
• Strategic Thinking - Acts with the future in mind, planning for and making decisions within the framework of the company's strategic intent. Understands the factors influencing strategy and considers future impact when weighing decisions. Constantly think in terms of expanding the business, always looking for new ways to grow and achieve competitive advantage.
• Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.
• Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.
• Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.
• Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.
• Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.

Exceptional Benefits for Exceptional Team Members

As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow.

Corvias employees are eligible for:

• A choice between two benefit-rich medical, dental and vision plans
• 401(k) with immediate 100% vesting and up to a 4% contribution match
• Generous paid time off that increases throughout your career
• 12 paid holidays
• Paid time off to volunteer
• 100% paid life and AD&D insurance
• Company paid short-term and long-term disability coverage
• Parental Leave
• Military Leave
• Flexible Spending Accounts (Health and Dependent Care)
• Complimentary Employee Assistance Program
• Tuition reimbursement to support growth and development

Equal Opportunity Employer/Veterans/Disabled

Corvias Corporate Services, LLC (the "Company") does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws

Learn more about our Equal Employment Opportunity program by viewing our poster "Know Your Rights".

Learn more about Corvias' External Recruiting Policy.

Learn more about Pay Transparency.