Cybersecurity Response Team Specialist II

Job Title: Cybersecurity Response Team Specialist II

Location: Mooresville, North Carolina

Job Type: Full-Time, Onsite

Job Description

Corvid Cyberdefense Delivery and Security team provides enterprise-grade cybersecurity solutions that empower organizations to reduce risk and safeguard their operations. We're seeking a dedicated and detail-oriented Cybersecurity Support Specialist to join our team. In this role, you will play a key role in bringing experience and expertise to the team, providing Tier 2 support while mentoring and developing junior analysts. This is a great opportunity for a seasoned security professional to make a significant impact on our team's growth and effectiveness.

Key Responsibilities

Technical Skills

• Address and resolve technical and security challenges associated with deployed cybersecurity technologies
• Stay current with industry best practices, applying insights gained from resolving customer issues and exploring new technology advancements
• Contribute to internal and customer-facing documentation, enhancing knowledge bases and improving processes
• Serve as an escalation point for complex issues and provide mentorship to team members
• Review and analyze SIEM logs to: identify potential security incidents, create appropriate rules for future security alerts, and recommend enhancements to their security posture
• As a team you'll continuously refine and improve threat-hunting processes and investigative techniques by developing and executing custom threat-hunting methodologies to detect previously unknown threats, leveraging a deep understanding of adversary tactics, techniques, and procedures
• Participate in an after-hours on-call rotation to provide timely support for critical issues.
  
  

Professional Skills

• Communicate professionally with customers through tickets and over the phone, ensuring timely and effective issue resolution
• Collaborate across teams to support day-to-day operations and ensure successful customer deployments
• Documenting findings and creating comprehensive action reports
  
  

Job Qualifications

• At least 2-4 years of technical experience in cybersecurity, system administration, or network engineering
• Bachelor's degree preferred (in a relevant field such as Computing or Information Security)
• Previous experience in customer-facing consulting or professional services
• Familiarity with security technologies related to SIEM, EDR, email security platforms, and basic networking knowledge
  
  

Required Certifications (including But Not Limited To)

• CompTIA Network or equivalent
• CompTIA Security or equivalent
• CompTIA CySA (CYSA) or equivalent
  
  

Preferred Competencies

• Understanding of the current threat landscape, including threat actors and Advanced Persistent Threats (APT)
• Working knowledge of Windows, Unix, or Linux operating systems.
• Strong verbal and written communication skills
  
  

Why Join Us?

• Competitive benefits package includes healthcare, dental, and life insurance
• Up to 6% 401k match
• Paid leave with increased time based on experience