What are the responsibilities and job description for the Customer Service Representative position at Cory Meyer Real Estate Team?
Busy Real Estate Team looking for a motivated and well-spoken customer service representative to join our team. CSR will be responsible for contacting new leads, communicating with potential clients, understanding their needs, and ensuring a smooth transition process to our agents. Building an instant rapport and achieving client satisfaction is key. You should also be a good listener, competitive, and be able to meet targets/quotas daily.
Key Responsibilities:
- Follow the company's established Customer Service Plan.
- Contact new leads through outbound calls, emails, and follow-ups.
- Build relationships and create instant rapport with potential clients.Understand customer needs to identify and maximize sales opportunities.
- Answer client inquiries and provide additional information via email as needed.
- Maintain and manage a database of current and prospective customers.
- Stay up to date with current real estate trends and market knowledge.
- Meet and exceed assigned daily/weekly/monthly quotas and performance targets.
- Collaborate with team members and agents to ensure a seamless client experience.
- Perform administrative duties as assigned.
Requirements:
- Exceptional customer service and communication skills (verbal and written).
- Strong phone presence and cold calling experience.
- Sales-oriented mindset with strong listening and persuasion skills.
- Quick to learn and navigate technology and computer systems.
- Proficient in Google Suite (Docs, Sheets, Gmail, etc.).
- Understanding of Customer Relationship Management (CRM) systems.
- Excellent organizational and multitasking abilities.
- Previous outbound call center or sales experience preferred.
- Real estate knowledge is a plus, but not required.
- Bilingual is a plus, but not required.
- Must be available to work weekends.
- Must be willing and able to obtain a real estate license within 6 months of hire.
- A strong desire to pursue a long-term career in real estate.
We offer competitive pay, comprehensive benefits, and opportunities for career growth. If you are a motivated individual with a passion for providing exceptional customer service and are interested in a Real Estate career, we would love to hear from you.
Please note that only qualified candidates will be contacted for further consideration.
Job Type: Part-time
Pay: $20.00 - $24.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $20 - $24