Senior People Operations Partner

This is a remote/telecommute position.

Candidates must reside in the United States to be considered.

Position Title: Senior People Operations Partner

Department: Human Resources

Location: Remote (Central or Eastern Time Zones)

Reports To: Chief People Officer

Compensation: $120k-$150k

Position Summary:

The People Operations Partner with a focus on Employee Relations and Leave Administration will be a trusted advisor to employees and managers, ensuring a supportive work environment and compliance with policies and regulations. This role involves managing employee relations issues, administering leave programs, and fostering a culture of inclusivity, fairness, and productivity.

Key Responsibilities:

Employee Relations

• Act as the primary point of contact for employee relations matters, providing guidance to employees and managers on workplace issues, conflict resolution, and policy interpretation
• Conduct thorough and objective investigations into employee complaints, allegations, and disputes while ensuring confidentiality and fairness
• Support managers in addressing performance concerns, disciplinary actions, and terminations in alignment with company policies
• Monitor workplace climate and collaborate with leadership to recommend and implement initiatives that enhance employee engagement and satisfaction
  
  

Leave Administration

• Oversee and administer leave of absence programs, including FMLA, ADA accommodations, parental leave, and other applicable policies
• Ensure compliance with federal, state, and local leave laws and regulations, maintaining accurate records and documentation
• Serve as a resource to employees and managers regarding leave policies, eligibility, and processes
• Coordinate with payroll and benefits teams to ensure accurate tracking of leave balances and payments during leaves of absence
  
  

Policy and Compliance

• Develop, update, and communicate HR policies and procedures related to employee relations and leave administration
• Stay informed on employment laws and HR best practices, ensuring company compliance and mitigating risks
• Prepare and deliver training for employees and managers on topics like workplace conduct, conflict resolution, and leave policies
  
  

Collaboration and Projects

• Partner with HR colleagues and business leaders on initiatives that enhance organizational culture and employee experience
• Participate in special projects, such as policy reviews, organizational restructuring, or employee engagement surveys
• Provide data-driven insights and recommendations to improve HR processes and address trends in employee relations or leave administration
  
  

Qualifications:

Education And Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience)
• 5 years of experience in HR, with a focus on employee relations and/or leave administration
• PHR, SHRM-CP, or related HR certification is preferred
  
  

Skills And Competencies

• Strong knowledge of employment laws and regulations (e.g., FMLA, ADA, EEO, FLSA)
• Exceptional interpersonal and communication skills, with the ability to handle sensitive situations with empathy and professionalism
• Proven ability to manage multiple priorities, meet deadlines, and maintain attention to detail
• Proficient in HRIS and leave management systems
• Strong problem-solving and decision-making skills, with a focus on fairness and compliance
  
  

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