Demo

City Center Specialist Richmond, VA

Cosentino
virginia, VA Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/1/2025

City Center Specialist Role

We are seeking a highly skilled City Center Specialist to join our team at Cosentino, a world-leading producer of architectural and decorative surfaces. The ideal candidate will have a proven track record in sales, marketing, and customer service.

Key Responsibilities

The City Center Specialist will be responsible for:

  • Welcome and engage every customer, providing exceptional customer experience and developing long-term relationships.
  • Assist walk-ins and customers with appointments, offering support face-to-face, over the phone, and via email.
  • Develop and build relationships with design firms, managing the relationship through face-to-face visits and generating sales.
  • Support the sales team by preparing sample shipments, checking stock, and highlighting potential issues.
  • Work with the City Manager and Showroom Managers to increase traffic within the City Center and generate leads.
  • Register visits and leads in Salesforce.

Organization and Administration

The City Center Specialist will also be responsible for:

  • Filtration of City Center leads via phone call and forwarding only those with potential.
  • Organizing and planning events, coordinating content, and ensuring qualified attendees.
  • Execution of events, including invitations, catering, logistics, publicity, and mailing.
  • Daily entry of all customer visits in Salesforce.
  • Maintenance of the showroom, including cleanliness, ordering supplies, and placing marketing materials.
  • Management of administrative tasks required for suppliers.

Requirements

To succeed in this role, the City Center Specialist should possess:

  • 5 years of experience in sales.
  • 3 years of experience in a retail showroom environment, providing excellent customer service and generating leads.
  • Preferably 2 years of experience in the interior design industry.
  • Proven success in sales, marketing, and customer service.
  • Knowledge of the building or decoration market.

About Cosentino

Cosentino is a company that inspires people through innovative and sustainable spaces. We offer an international mindset, presence in over 100 countries, and a growth story sustained by extraordinary innovation. Our products include Silestone, Dekton, and Sensa by Cosentino, among others.

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