Sales Development Representative

What are we looking for

At Cosentino (www.cosentino.com) we are looking for a Sales Development Representative for our retail team located in the Atlantic Region, who will have the opportunity to work in a multinational environment, in full expansion, surrounded by numerous challenging projects that you can be part of.

What you will do

The SDR Retail position has a specific focus on managing an assigned portfolio of client accounts, including kitchen & bath stores and fabricators. The ideal candidate will be responsible for identifying and generating new business opportunities, as well as maintaining and strengthening relationships with assigned clients, optimizing commercial processes, and generating efficiencies.

Key responsibilities:

1. Manage and develop a portfolio of client accounts for kitchen & bath stores and fabricators, maintaining a strong relationship with current clients, ensuring their satisfaction and loyalty to Cosentino. Additionally, identify growth opportunities within existing accounts and propose appropriate commercial actions for each.
2. Generate demand for our products during calls, aiming to drive direct or indirect purchases by the assigned accounts, impacting sales incrementality.
3. Increase the adoption and use of Professional Digital Platforms and their respective services across all assigned accounts. Ensure autonomous and efficient connection and communication with Cosentino using the platforms.
4. Make cold and follow-up calls to the assigned portfolio, while also sending emails and providing support through WhatsApp or any other approved communication channel, with the goal of presenting the company's products, promotions, and services.
5. Maintain and update the client database in the CRM, updating account information in Salesforce, obtaining additional information to allow better account segmentation, and removing closed accounts from the database when necessary. Ensure data accuracy and integrity to facilitate sales activities.
6. Improve our sales efficiencies, reducing the workload of this type of accounts for the sales team, optimizing management times and workload.
7. Collaborate with the sales team to develop effective prospecting and account management strategies, following up on missions sent to the sales teams.
8. Occasionally accompany sales teams to understand the demands of clients in this category and sales processes correctly.
9. Participate in follow-up meetings with sales teams, the central HQ team, Center Managers, and Regional Directors.
10. Provide detailed weekly and monthly reports of your work and the results obtained against set objectives.
11. Offer excellent customer service and resolve any issues that may arise in managing these types of accounts.
12. Maintain and update the necessary materials for proper call management and daily activities: protocols, presentations, call scripts, etc.

What you need to succeed

• Bachelor's degree or at least 5 years of relevant work experience.
• 2-3 years of sales experience, with a track record of exceeding key targets.
• Strong phone and email communication skills.
• Ability to customize the pitch based on the needs and particularities of the client and their business context.
• Proven creative problem-solving approach and strong analytical skills.
• Positive attitude and "DOer" mindset.

Experience with CRM and Teams.
Bachelor's degree or diploma in Business Management, Technical Architecture, or in Interior Design.

What we do offer

You will join a company:

About Cosentino

At COSENTINO, our purpose is to inspire people through innovative and sustainable spaces.

We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home or business spaces, such as Kitchen and Bath worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our value proposition to the different market stakeholders and end Clients. www.cosentino.com

With a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all geographies. as well as career opportunities for Talented people like you.

Cosentino is an Equal Opportunity Employer/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.”

If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at (786) 686-5060 or at our email address: talentacquisition@cosentino.com