What are the responsibilities and job description for the Store Lead position at COSLOR A-MAIZE-ING BREW?
Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter’s Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.
You are applying to work with a franchisee of Scooter’s Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Description
The Shift Lead creates a memorable customer experience by providing fast, friendly, service with consistent and quality products. This role is responsible for performing all job duties in a manner consistent with current company process and procedures and maintaining all food safety and sanitation standards while simultaneously ensuring a positive and efficient team environment is mantained. The Shift Lead position starts at $10.00/hour. Day shift is mornings, Afternoon shift is mid-day and we have a Night shift.
Essential Duties & Responsibilities
- Greet and connect with each customer.
- Welcome questions and seek opportunities to educate on our products.
- Maintain speed of service standards during high volume periods by staying calm.
- Suggestively sell gift cards, complementary/additional products, and merchandise.
- Solicit order, enter sale, and process payment in a timely and friendly fashion.
- Manage cash drawer by following established cash handling proceedings.
- Serve all customer orders according to recipe and aesthetic guidelines.
- Utilizing downtime to prepare for the next rush.
- Deliver products within established speed of service guidelines and identify drink upon delivery.
- Operate and maintain cleanliness of all store equipment.
- Must work one day on the weekend
- Follow all opening, midday, and closing procedures.
- Demonstrate punctuality, dependability, and adaptability.
- Optimize workflow efficiency by restocking work stations, food, supplies, and merchandise.
- Demonstrate genuine appreciation to each customer.
- Ability to lead a shift of 1-4 baristas.
- Show skill in maintaining professionalism when communicating with both team and customer.
- Dependability with an ever changing list of procedures, recipes and protocols.
- All other duties assigned by upper management.
Qualifications
- Passion for people (Co-Workers and Customers)
- Dependability
- Ability to learn quickly, problem solve, and handle multiple duties
- Commitment to master brand recipes and techniques
- Energetic, fast paced, flexible work style
- Ability to work cooperatively in a team environment
- Communicate effectively and professionally
Disclaimer
The functions and skills described here are general in nature and represent the type of work performed, but they do constitute an exhaustive list of the duties and responsibilities preformed on the job.
You are applying to work with a franchisee of Scooter’s Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Salary : $10
