What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Cosmetic & Medical East Side Dermatology?
We are seeking a highly organized and friendly Medical Receptionist to join our dermatology team. The ideal candidate will provide exceptional patient service, maintain accurate medical records, and ensure seamless communication with our physician and staff. If you have a passion for providing compassionate care and are knowledgeable in medical terminology, we encourage you to apply for this rewarding role.
Responsibilities:
- Greet patients with a welcoming atmosphere for patients when they enter the office.
- Manage patient scheduling and coordinate with healthcare providers to ensure timely appointments.
- Maintain accurate and up-to-date medical records using computer software.
- Answer incoming calls and respond to patient inquiries, addressing any concerns promptly and professionally. Must be able to communicate well both in reading and in writing English.
-Respond to patient inquiries and emails in a timely manner.
-Explain cosmetic procedures in depth and schedule appointments efficiently.
- Utilize phone systems to communicate with patients and physicians.
- Process patient paperwork, including insurance claims and billing.
- Ensure compliance with HIPAA regulations and maintain confidentiality in all interactions.
- Work closely with the medical assistants to provide a seamless experience for patients.
- Provide exceptional patient service, addressing any concerns or issues promptly and professionally.
- Maintain a clean and organized office environment.
- Participate in team-building activities and contribute to the overall success of the medical office.
Requirements:
-College Graduate is a requirement.
- Prior experience as a Medical Receptionist or in a related healthcare field.
- Knowledge of medical terminology and concepts.
- Proficiency in software.
- Ability to manage multiple tasks and prioritize responsibilities.
- Excellent communication and customer service skills.
- Familiarity with HIPAA regulations.
- Ability to maintain confidentiality and handle sensitive information.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Retirement plan
Medical Specialty:
- Dermatology
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Application Question(s):
- Where would you be commuting from?
Education:
- Bachelor's (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $25 - $30