What are the responsibilities and job description for the Account Coordinator position at Cosmetic Solutions?
Job Title: Account Coordinator
The Account Coordinator plays a vital role in client relationship management, responsible for various aspects of support that enhance the client experience. This role involves collaborating with Account Executives and Business Development to provide seamless service to clients by managing tasks such new product sample management, internal order management, customer-supplied material management, finished goods shipping, and addressing production timing escalations. The Account Coordinator ensures efficient operations and client satisfaction, contributing to the overall success of the business.
Organizational Relationships
Reports to: Director of Account Management
Responsibilities will include, but are not limited to:
- New Product Sample Management: Oversee the process of managing new product samples, ensuring timely delivery to clients, and maintaining clear communication throughout the sample phase.
- Customer Supplied Material Management: Liaise with customers to coordinate the delivery and receipt of customer-supplied materials, including tracking ETAs and packing slips. Create internal purchase orders as necessary.
- Management of Sample Stock: Manage inventory and replenishment requests to ensure an adequate sample stock is available to the Sales Team.
- Finished Goods Sample Shipping: Facilitate and manage the shipping of finished goods between the client and the internal shipping department, ensuring orders reach their destination on time and in excellent condition.
- Collaborative Support: Assist Account Management and Business Development Teams in various support tasks to enhance client service and ensure seamless operations.
- Administrative Support: Provide general administrative support as needed to contribute to overall departmental efficiency.
Requirements:
- Proven admin or assistant experience
- Ability to manage multiple assignments simultaneously
- Positive attitude for a high paced work environment
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficient in MS Office (Excel, Word, Powerpoint, etc.)
- Entry level, previous administrative experience a plus
- Associates Degree or equivalent
Cosmetic Solutions LLC. is committed to equal employment opportunity for all employees and applicants for employment without regard to age, color, creed, disability status, gender, national origin, race, religion, sexual orientation or veteran status, or any other legally protected status.
