IT Product Owner - Point of Sale Systems - Warehouse Solutions

Costco IT is responsible for the technical future of Costco Wholesale , the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the Costco Wholesale IT family . Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Product Owners are responsible for defining requirements, assisting with the overall product roadmap /vision, and driving value at the scrum team level. Product Owners work closely with teams and are the “voice of the customer”, ensuring the needs of the end-user are incorporated into the product from design to deployment. Product owners are responsible for the authoring of functional user stories which are used to support the day to day development of new features and capabilities.

The Product Owner will partner with management, the portfolio team and stakeholders to translate product strategy and problem solving into a detailed, prioritized backlog of user stories. The Product Owner will collaborate with a delivery team to implement, measure, and learn from the enhancements they have delivered to the business. The Product Owner manages execution of the value stream products, product features and delivery roadmap for Costco POS projects that are aligned to the overall business strategy. The Product Owner will have a thorough knowledge, understanding and ability to execute on KPI's that measure the objectives of both the Costco IT Division and the POS business stakeholders.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

• Defines and communicates the minimum viable product (MVP) for a given application / product and the supporting release plans.
• Collaborates with Product Managers and technology stakeholders (e.g., Systems Architects) to define new and or enhanced product requirements and functionality.
• Collaborates with Product Managers to support the prioritization of feature enablers defined by architects within the product roadmap.
• Works continuously / daily with teams to provide answers, feedback and direction on work items, enablers, user stories, etc.
• Consults Product Managers for guidance and clarity on the product vision, roadmap, requirements, etc.
• Collaborates with Scrum Masters to ensure the work managed by teams achieves the highest value relative to needs / priority of the business.
• Collaborates with Scrum Masters and teams to define the sprint plan based on the priority outlined within the overall product vision and roadmap.
• Prioritizes the sprint backlog (as part of the sprint planning ceremony) based on the sequencing / ranking of features defined in the product roadmap.
• Refines product requirements based on the input obtained through sprint showcases / demos.
• Conducts the formal review and acceptance of user stories implemented by a team within a sprint.
• Drives the execution of user acceptance testing (UAT) activities with support from business and technology team members.
• Supports and participates in program level ceremonies including product increment (PI) planning sessions with input and consultation from the Product Manager.
• Supports business strategy by forming a backlog of features and user stories for use by the delivery team.
• Manages and executes from the backlog of features.
• Meets with the business and stakeholders on a regular basis to understand the business operating processes.
• Articulates requirements for each user story with detailed acceptance criteria.
• Uses data and insights from multiple sources that will benefit the business and our members.
• Pursues incremental delivery by looking for ways to meet business and end users goals through frequent, measurable enhancements.
• Works collaboratively and uses best practices with the delivery team to support backlog refinement, sprint planning, and long term release planning. Monitors and improves product health through management of technical debt.
• Ensures completed stories meet acceptance criteria by reviewing test plans, the output of automated testing or, where necessary, contributing to manual testing efforts. Prioritize and collaborate in resolution of issues and defects.
• Seeks and improves processes across the entire product team.
• Seeks and improves processes across the delivery team by using retrospectives to inspect and adapt.
• Communicates clearly and effectively with team members, stakeholders and all levels of management.
  
  

Required

• 5 years’ experience as a Product Owner.
• Proven experience working on an Agile (kanban or scrum) and/or waterfall team.
• Proven experience with creating documentation for communication with varied audiences.
• Proven experience working within a complex software development environment.
• Proven experience working on complex development projects.
• Proven experience working with or on a Dev/Ops team.
• Deep understanding of business requirements and processes in relation to specific programs/projects involved.
• Certified Product owner.
• Proficient in User Story cre ation.
• Proficient with industry tools such as (Aha, Jira, Trello) .
• Expertise in utilizing standard documentation tools/utilities.
• Strong communication, presentation and interpersonal skills.
• Proven ability to build a consensus among team members and stakeholders.
• Must be detail-oriented and capable of working in an environment with changing priorities.
• Technical background in POS software and hardware.
• Exceptional attention to detail, outstanding organization and research skills.
• Strong analytical, research, and problem solving skills.
• Performs tasks with a high degree of accuracy and timeliness.
• Extremely responsive and able to work under pressure.
• Ability to effectively collaborate, plan and communicate with other POS Product Owner(s).
• Ability to multitask in a fast paced, dynamic environment.
  
  

Recommended

• Deadline oriented and capable of self-management.
• Strong work ethic, demonstrated attention to detail, excellent time management and organizational skills.
• Ability to work both independently and within a close team environment.
• Ability to listen to and understand business needs.
• Ability to execute effectively, while managing multiple work streams.
• Experience and understanding of Costco’s business model.
• Experience and understanding of Point of Sale systems and solutions.
• Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.
  
  

Required Documents

• Cover Letter
• Resume
  
  

California applicants, please click to review the Costco Applicant Privacy Notice.

Pay Ranges

Level 3 - $130,000 - $160,000

Level 4 - $140,000 - $200,000

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas .