What are the responsibilities and job description for the UX Designer - Costco Travel position at Costco Wholesale?
Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.
This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.
Come join the Costco Travel IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.
User Experience (UX) Designers are responsible for creating satisfying and compelling experiences for users of a product, often drawing on results from user research and workflow analysis. They also provide product usability, evaluation, and support to product development teams, including the analysis and investigation of applications/systems including tactile methods, visual graphics, web, multimedia, voice response, and conversational user interaction.
The UI/UX designer on the Costco Travel User Experience Research and Design team will advocate and promote innovative experiences with positive impact. Employing best practices of human-centered design thinking to solve business challenges and to improve the experience for our members and agents.
Costco Travel is seeking a UX designer with a background in both design and research who can help drive the future of Costco Travel’s growing User Experience practice. The successful candidate will be responsible for creating compelling experiences for the users of our products, drawing on results from user research, observation and workflow analysis. The Designer will work closely with Product Management to collaborate on defining design opportunities and utilize your expertise in UX and UI best practices.
If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.
ROLE
Pay Ranges
Level 2 - $105,000 - $135,000
Level 3 - $130,000 - $165,000
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com
If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas .
This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.
Come join the Costco Travel IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.
User Experience (UX) Designers are responsible for creating satisfying and compelling experiences for users of a product, often drawing on results from user research and workflow analysis. They also provide product usability, evaluation, and support to product development teams, including the analysis and investigation of applications/systems including tactile methods, visual graphics, web, multimedia, voice response, and conversational user interaction.
The UI/UX designer on the Costco Travel User Experience Research and Design team will advocate and promote innovative experiences with positive impact. Employing best practices of human-centered design thinking to solve business challenges and to improve the experience for our members and agents.
Costco Travel is seeking a UX designer with a background in both design and research who can help drive the future of Costco Travel’s growing User Experience practice. The successful candidate will be responsible for creating compelling experiences for the users of our products, drawing on results from user research, observation and workflow analysis. The Designer will work closely with Product Management to collaborate on defining design opportunities and utilize your expertise in UX and UI best practices.
If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.
ROLE
- Leads overall design strategy that meets business and user needs while considering technical limitations.
- Promotes and supports the principles of user-centered design to stakeholders and executives.
- Prepares and facilitates activities such as affinity diagramming, journey mapping, and user scenario or storyboarding exercises with stakeholders.
- Creates design concepts from design concepts/wireframes to build interactive prototypes and wireframes, demonstrating ability with prototyping tools.
- Presents designs to business stakeholders for approval and is able to support design decisions with research and assessments.
- Prepares and facilitates field research using the most appropriate evaluation method (observations, interviews, etc.)
- Creates sitemaps and process flows.
- Applies understanding and usage of appropriate Accessibility (ADA) patterns across devices (desktop, tablet, mobile)
- Establishes the look and feel for various web interfaces, working within brand guidelines to create visual layouts
- Contributes to defining our Style Guide by designing new visual design patterns and icons
- 3 years of current professional UX Designer experience, preferably with consumer and enterprise experience
- 3 years of experience with usability testing and applying research findings to design work
- 3 years of experience with modern design tools such as Figma, Adobe XD, Sketch, or equivalent
- UX Design portfolio of work demonstrating breadth and depth in interaction design, design strategy and process
- Experience designing for both desktop and mobile
- Proficient with qualitative and quantitative user testing methodologies, such as user research, usability testing (moderated and unmoderated), A/B testing, and analytics.
- Foundational knowledge of typography, layout and visual design.
- Understands and has experience working with Agile methodologies.
- Solid understanding of mobile UI patterns/interactions and experience designing for native mobile applications (Android and iOS).
- Experience applying WCAG standards to design concepts.
- Strong understanding of responsive web design principles, techniques and frameworks.
- Creative and pragmatic problem solver with a strong attention to detail.
- Strong presentation and facilitation skills to clearly communicate design decisions and influence business process owners and stakeholders.
- Iteratively refine designs based on feedback and collaboration with executives, managers, and peers.
- Strong time management skills and the ability to be self-directed when needed.
- Strategic thinker able to act tactically and solve problems quickly.
- Ability to manage multiple projects at one time.
- Aware of current and emerging industry trends and best practices.
- Graduate degree in: Human Centered Design, Interaction Design, Information Architecture, Human-Computer Interaction, UX Design, User Experience
- Experience with Lean UX models and agile workflows.
- Experience with front end development technologies (HTML/CSS).
- Proficient in Microsoft Workspace applications, including Outlook, Word, Excel, PowerPoint, and Teams.
- Cover Letter
- Resume
Pay Ranges
Level 2 - $105,000 - $135,000
Level 3 - $130,000 - $165,000
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com
If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas .
Salary : $135,000 - $165,000
