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Cashier/Sales Associate

Costello's Ace Hardware
Bel Air, MD Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 5/5/2025

WE OFFER GREAT BENEFITS:

  • Generous SPIFF Plans
  • 401(k) Plan
  • Company Contribution to Retirement Savings Plan
  • Generous employee discount programs
  • Paid Training
  • Flexible Work Schedule
  • Direct Deposit—paid weekly for hourly positions
  • Supplemental Insurance Policies: Disability, Life Insurance, Accident

Sales Associate/Cashier

We are looking for enthusiastic, customer oriented people. The associate's duties will include, but are not limited to:

  • Load vehicles-during pellet season this ranges from loading with a forklift or hand loading up to 20 tons of pellets per day.
  • Unload trucks
  • Fill Propane
  • Stock shelves
  • Pull online orders
  • Assist customers
  • Maintain warehouse.
  • Daily inspection and preparation of merchandise.

Job Functions

  • Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
  • Greet every customer you make eye contact with, anywhere in the store
  • Answer customers’ questions and provide information on procedures and policies
  • Be at your workstation on time
  • Be “customer ready” whenever you are on the stage/sales floor
  • Maintain awareness of all promotions and advertisements
  • Recommend related items when appropriate and execute S.A.L.E.S. process
  • Keep your area of responsibility neat, clean, stocked and priced properly
  • Execute the daily operational, day-to-day goals and priorities assigned by store management
  • Assist in the training and development of peers
  • Actively participate in daily huddle meetings
  • Uphold merchandising and store cleanliness standards
  • Offer a carry-out if appropriate
  • Know the proper way to answer the telephone
  • Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.
  • Address all safety concerns immediately
  • Advise store management of any pricing errors
  • Advise store management anytime you say "no" to a customer
  • Take initiative to learn product knowledge
  • Take initiative to learn selling skills
  • Perform other tasks as asked by store management

Sales Floor Duties

  • Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
  • Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
  • Ensure all shipments are packed out in its proper home and all overstock is away
  • Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized

Register Duties

  • Ring each transaction accurately
  • Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed
  • Call for help when more than 3 customers are waiting
  • Keep busy around the registers when you are not ringing
  • Process merchandise returns as needed

Physical Requirements

  • Walking; Frequent; Flat surfaces from point to point
  • Standing; Constant; All work performed on feet
  • Sitting; None
  • Stooping; Frequent; To pick up cartons at floor level
  • Reaching; Frequent; To a height of 6 feet
  • Lifting; Frequent; Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
  • Hand Dexterity; Frequent; Must be able to use at least one hand to operate register and complete paperwork
  • Pushing / Pulling; Frequent; Move hand jacks from place to place
  • Carrying; Frequent; Up to 50 lbs., up to 10 feet, occasionally more
  • Climbing; In-frequent; Stairs in storage rooms; ladders
  • Vision; Constant; Read labels, recognize boxes, safety in working
  • Hearing; Constant; Safety signals

Reports to Store Managing Partner

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Vision insurance

Shift:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Work Location: In person

Salary : $15 - $17

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