What are the responsibilities and job description for the Cashier/Sales Associate position at Costello's Ace Hardware?
WE OFFER GREAT BENEFITS:
- Generous SPIFF Plans
- 401(k) Plan
- Company Contribution to Retirement Savings Plan
- Generous employee discount programs
- Paid Training
- Flexible Work Schedule
- Direct Deposit—paid weekly for hourly positions
- Supplemental Insurance Policies: Disability, Life Insurance, Accident
Sales Associate/Cashier
We are looking for enthusiastic, customer oriented people. The associate's duties will include, but are not limited to:
- Load vehicles-during pellet season this ranges from loading with a forklift or hand loading up to 20 tons of pellets per day.
- Unload trucks
- Fill Propane
- Stock shelves
- Pull online orders
- Assist customers
- Maintain warehouse.
- Daily inspection and preparation of merchandise.
Job Functions
- Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
- Greet every customer you make eye contact with, anywhere in the store
- Answer customers’ questions and provide information on procedures and policies
- Be at your workstation on time
- Be “customer ready” whenever you are on the stage/sales floor
- Maintain awareness of all promotions and advertisements
- Recommend related items when appropriate and execute S.A.L.E.S. process
- Keep your area of responsibility neat, clean, stocked and priced properly
- Execute the daily operational, day-to-day goals and priorities assigned by store management
- Assist in the training and development of peers
- Actively participate in daily huddle meetings
- Uphold merchandising and store cleanliness standards
- Offer a carry-out if appropriate
- Know the proper way to answer the telephone
- Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.
- Address all safety concerns immediately
- Advise store management of any pricing errors
- Advise store management anytime you say "no" to a customer
- Take initiative to learn product knowledge
- Take initiative to learn selling skills
- Perform other tasks as asked by store management
Sales Floor Duties
- Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
- Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
- Ensure all shipments are packed out in its proper home and all overstock is away
- Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Register Duties
- Ring each transaction accurately
- Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed
- Call for help when more than 3 customers are waiting
- Keep busy around the registers when you are not ringing
- Process merchandise returns as needed
Physical Requirements
- Walking; Frequent; Flat surfaces from point to point
- Standing; Constant; All work performed on feet
- Sitting; None
- Stooping; Frequent; To pick up cartons at floor level
- Reaching; Frequent; To a height of 6 feet
- Lifting; Frequent; Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
- Hand Dexterity; Frequent; Must be able to use at least one hand to operate register and complete paperwork
- Pushing / Pulling; Frequent; Move hand jacks from place to place
- Carrying; Frequent; Up to 50 lbs., up to 10 feet, occasionally more
- Climbing; In-frequent; Stairs in storage rooms; ladders
- Vision; Constant; Read labels, recognize boxes, safety in working
- Hearing; Constant; Safety signals
Reports to Store Managing Partner
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15 - $17